Phone, Web and Social Media Customer Support Specialist

We are seeking a highly skilled Phone, Web, and Social Media Customer Support Specialist to join our team. As a Customer Support Specialist, your main responsibility will be to provide excellent customer service and timely support to our customers through phone calls, emails, and social media platforms. You will handle inquiries, troubleshoot issues, and ensure customer satisfaction. The ideal candidate should have exceptional communication skills, a strong understanding of social media platforms, and the ability to multitask in a fast-paced environment.

Relevant skills:
- Excellent verbal and written communication skills
- Experience with supporting clients via phone, web, chat and social media
- Proficiency in phone and email support
- Strong problem-solving abilities
- Familiarity with social media platforms
- Ability to remain calm and composed in challenging situations

Join our team and play a vital role in ensuring our customers receive top-notch support and assistance. Apply now!

PLEASE PROVIDE RESPONSE TO THE SCREENING QUESTIONS TO BE CONSIDERED FOR THIS ROLE!