Passionate VA/Executive Assistant Wanted to Make a Difference – Australian Company, Day Time Hours, Work From Home

Job Ad: Virtual VA/Executive Assistant (Freelance Role)

Are you a highly organised, proactive, and tech-savvy professional seeking a flexible freelance opportunity? Succeed Practice Management (SPM) is looking for a Virtual VA/Executive Assistant to support our sister company, Succeed Healthcare Solutions (SHS), an innovative allied health organisation dedicated to empowering individuals and families to thrive.

About Us
At SPM, we specialise in providing operational and administrative excellence to healthcare organisations. Our mission is to ensure systems, processes, and interactions run seamlessly, allowing healthcare professionals to focus on delivering exceptional care.

Role Overview
This freelance role offers flexibility and autonomy while requiring a results-driven approach. You will focus on administrative and operational tasks that support the SHS team in delivering outstanding care to clients. Your ability to prioritise tasks, manage competing demands, and streamline processes will be instrumental in achieving success.

Key Responsibilities
Administrative Support: Manage executive calendars, emails, and schedules.
Client Engagement: Respond to client enquiries, assist with rescheduling, and ensure client records are up to date.
Operational Support: Process invoices, track cancellations, and maintain CRM systems.
Resource Preparation: Adapt client resources and draft session plans to support therapy teams.
Communication: Answer phone calls and website chats promptly, ensuring high levels of responsiveness.
Collaboration: Work closely with therapists, clients, and team members to address operational needs.

Qualifications
Proven experience in a similar role, preferably in the healthcare or allied health sector.
Exceptional organisational and time management skills.
Strong proficiency in Microsoft Office 365 and CRM systems.
Excellent written and verbal communication skills.
Ability to work independently and deliver outcomes within agreed deadlines.

Why Work With Us?
Flexibility: Enjoy the freedom of freelancing while contributing to meaningful outcomes.
Impact: Play a key role in helping healthcare professionals deliver life-changing services.
Growth Opportunities: Access to professional development and opportunities to expand your skill set.
Competitive Compensation: Earn based on outcomes, with expectations aligned to achieving a 3x return on compensation.

Work Expectations
Location: Remote (Freelance).
Schedule: You’ll have flexibility to manage your workload, with some overlap needed during core team hours (6:00 AM–3:00 PM Philippine time).

Equipment and Internet Requirements
To ensure efficiency in this role, the following equipment and internet setup are required:
Desktop or laptop with an Intel i5 processor (or higher) and at least 8GB of RAM.
Stable internet connection with a minimum speed of 5 Mbps and a backup connection.
Noise-cancelling headphones and a working web camera for video meetings.
A quiet, professional workspace.

How to Apply
If this sounds like the perfect role for you, we’d love to hear from you! Please apply via OnlineJobs.ph and include the following:
Your CV.
A cover letter detailing your experience and why you’re a great fit for this role.
A short video introducing yourself and explaining your interest in this opportunity. Include the video link in your cover letter or CV.
A link to evidence of meeting internet and device specifications.

This role has the potential to progress to direct employment for the right freelancer.

We look forward to welcoming you to our team!