Part Time Customer Support and Social Media Assistant

NOTE: Please submit your updated resume, speed test results, and computer specifications.

Customer Service & Administrative Support
Respond to customer inquiries and provide timely resolutions.
Manage and send email communications, including payment failure and promotional emails.
Update biweekly timesheets and assist with general administrative tasks.
Order Processing & Logistics (Optional and act as backup)
Process purchase orders and invoices, ensuring accurate production schedules.
Coordinate deliveries, update logistics details, and communicate any changes.
Manage stock levels, batch tracking, and order fulfillment.
Social Media & Sales Support
Manage content calendars, schedule posts, and track performance on social media platforms.
Conduct market research to support sales strategies and business growth.
Assist with label management and subscription updates.
Ad Hoc Tasks
Handle additional responsibilities as assigned within the scope of the role.