PI Case Manager

Role Overview:

Our Law Firm is seeking Virtual Case Managers to join our dynamic Personal Injury Department. In this role, you will be responsible for maintaining client relationships, documenting and acting upon mail and other communications, coordinating medical treatment, and obtaining information and records from medical providers, lien holders and government authorities, as well as organizing documentation to manage clients' cases effectively.

Key Responsibilities:

Manage and maintain client cases from inception to conclusion.
Schedule appointments, conduct client interviews, prepare and submit filings.
Review and analyze documentation to identify potential issues or discrepancies.
Maintain organized case files.
Develop and strengthen client relationships through communication via phone, text and email.
Collect necessary documentation, evidence, and information to strengthen clients' cases.
Utilize firm-specific software (Filevine) to manage workflows.
Request medical records from providers and communicate with clients and medical professionals.

What We're Looking For:

Minimum 1 year of experience in Personal Injury including client communication and documentation administration.
Completed bachelor's degree. Law degree preferred
Advanced or native-level English proficiency (C-2 level, both written and spoken).
Exceptional multitasking, organizational, and planning skills.
Impeccable attention to detail.
Strong verbal and written communication abilities.
Proven ability to thrive in a fast-paced environment.
Tech-savvy with a willingness to learn quickly.
Professional phone etiquette.
Reliable PC, headset, and high-speed internet (minimum 30MB/s).
Private, quiet workspace.
Work hours are 8 am - 5 pm CST

What’s In It For You?

Compensation of $6-8/hr USD after training.
Paid time off and performance-based bonuses.
100% remote, full-time, long-term career opportunity.
Professional development and training opportunities.
Ongoing support from a dedicated team.

How to Apply:

Please submit your CV and a cover letter detailing why you are applying for this position and how your skills align with the role. To help us screen candidates, your email subject line should be "I am your next PI Case Manager." Additionally, include a video introducing yourself and sharing something unique about you that isn't reflected in your CV such as a hobby, favorite book or movie.

Send all application materials to stclaw.resumes@gmail.com and ensure your documentation is complete for a seamless application process.

Follow the instructions carefully—applications without a cover letter and video will not be considered. Only those selected for interviews will be contacted.

Every candidate must pass each step of our application process to join our team.
By applying, you consent to being contacted via email regarding your application. Interviews will be conducted via Zoom.

Are you ready to start a rewarding career? Apply now and take the first step toward joining our team!