Order and Quoting Specialist

Job Title: Order and Quoting Specialist

Job Summary:
We are seeking a detail-oriented and organized Order and Quoting Specialist to join our team. The ideal candidate will be responsible for creating accurate product quotes based on inside sales representative input, including ergonomic furniture and shipping costs, and processing customer orders into service orders using JobBOSS. This role requires proficiency in JobBOSS, Excel, PDF creation tools, and strong mathematical skills.

Key Responsibilities:
• Collaborate with inside sales representatives to create and deliver accurate quotes for products, including ergonomic and technical furniture, factoring in shipping costs.
• Ensure quotes are clear, precise, and ready for the inside sales team to provide to their customers.
• Process customer orders received by the inside sales representatives and generate corresponding service orders in JobBOSS.
• Utilize Excel to manage data, calculate pricing, and maintain detailed records of quotes and orders.
• Use PDF creation tools to prepare and send professional documents to customers and internal teams.
• Ensure all order and quote details are accurate, complete, and meet company standards.
• Monitor and update order statuses, resolving any discrepancies or issues in a timely manner.
• Maintain knowledge of company products, pricing, and processes to provide high-quality service.
• Continuously improve processes for quoting and order management to enhance efficiency.

Qualifications:
• Proven experience in order processing, quoting, or a similar role.
• Proficiency in JobBOSS or similar ERP systems.
• Strong knowledge of Excel, including formulas and data organization.
• Familiarity with PDF creation tools and other relevant software.
• Excellent mathematical skills with the ability to calculate costs accurately.
• Detail-oriented with exceptional organizational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks effectively.
• Experience in the furniture industry or a related field is a plus.

The work schedule is Monday to Friday, from 8:30 AM to 5:30 PM US Eastern Time, with a 1-hour lunch break