Operations/Billing Specialist

We are looking for a detail-oriented and organized Operations/Billing Specialist to manage invoicing, accounts receivable, and customer records. You will work closely with customers and internal teams to ensure accurate billing and timely payments.

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Key Responsibilities
Invoice Management: Create, review, and issue invoices based on contracts, ensuring accuracy.
Accounts Receivable: Monitor outstanding payments, follow up with customers, and resolve payment delays.
Discrepancy Resolution: Identify and resolve billing discrepancies by working with internal teams and customers.
Customer Support: Address billing inquiries and provide excellent customer service.
Record Maintenance: Keep customer records up to date in our ERP system.
Reporting: Generate and analyze reports, including aging reports, to track accounts receivable.
Administrative Tasks: Handle various billing-related tasks and ensure documentation accuracy.

Skills & Qualifications
Excel Expertise: Proficiency in Pivot Tables, SUMIF, and VLOOKUP for data analysis.
Attention to Detail: Ensure invoices are accurate and compliant with contracts.
Strong Communication: Ability to interact professionally with customers and internal teams.
Problem-Solving: Investigate and resolve discrepancies effectively.

Preferred Qualifications
Experience in billing, accounts receivable, or operations.
Familiarity with SAP, NetSuite, or similar ERP systems (training provided).
Experience with financial reporting and invoice management.
Prior use of software more advanced than QuickBooks preferred.