Operations Supervisor

Company Overview

Sharp Lawn Care is a dynamic, fast-growing lawn care company headquartered in Sioux City, Iowa, serving clients with industry-leading expertise and a commitment to high-quality service. While our roots are local, our ambition is far-reaching, and we continue to expand our impact through innovation, efficiency, and top-tier customer care.

At Sharp Lawn Care, we foster a collaborative and results-driven environment built on our core values of integrity, adaptability, and continuous improvement. We believe in empowering our teaUpgrade to see actual infombers—wherever they are located—to take ownership, share ideas, and contribute directly to the company’s success.

As our Remote Operations Supervisor, you will play a crucial role in overseeing and supporting our six current field staff who handle daily service operations. This team size will evolve as we continue to grow, and part of your responsibility will be ensuring smooth workflows and effective coordination as new teaUpgrade to see actual infombers join. You will be the backbone of our operational efficiency, ensuring that our field team has the resources, scheduling, and leadership needed to succeed.

At Sharp Lawn Care, your work will have a direct and measurable impact—on our team, our clients, and the long-term success of our business.

Position Overview

As our Remote Operations Supervisor, you will be responsible for overseeing and coordinating the day-to-day functions of our operational teams, ensuring smooth workflows and timely task completion. This role goes beyond typical administrative duties—you will lead and coach staff, manage assets, and drive operational excellence entirely in a virtual capacity. You must be able to remain calm under pressure, especially during seasonal peaks (e.g., snow removal), and effectively collaborate with on-site teaUpgrade to see actual infombers through digital tools and platforms.

Why Join Us?

Influence & Impact

Work in an environment where your actions have immediate, visible results—improving dispatch efficiency, driving team performance, and shaping internal processes—all from the comfort of your remote workspace.

Professional Growth

We promote from within whenever possible, offering a clear path for you to develop leadership and project coordination skills. You’ll have the chance to learn directly from company leaders and experts in the field.

Core Values & Culture

We emphasize collaboration, accountability, and support. TeaUpgrade to see actual infombers feel valued and are encouraged to innovate. You’ll be part of a culture that celebrates initiative and creative problem-solving, no matter where you log in from.

Flexible Scheduling

While this position may require availability during early mornings, evenings, or weekends to address high-demand periods (like severe weather events), we strive to offer flexibility and a healthy work-life balance. During slower seasons, you’ll focus on strategic projects and process improvements, ensuring continual development for both you and the business.

Key Responsibilities

Daily Management

Oversee day-to-day remote operations, ensuring tasks are completed on time and meet our quality standards.
Manage employee scorecards to track performance, provide feedback, and drive continuous improvement.
Coordinate staff schedules and daily dispatch, including snow removal logistics during the winter, collaborating with on-site teams through virtual communication tools.
Participate in virtual operations meetings, providing updates on team progress and identifying areas for enhancement.

Hiring, Managing, and Terminating Employees

Lead the virtual hiring process by screening and selecting candidates who align with our culture and operational needs.
Conduct performance reviews, implement disciplinary measures when needed, and champion ongoing team development initiatives.
Handle terminations professionally and in accordance with company policies, ensuring all remote protocols are followed.

Asset Management

Coordinate with on-site teams to maintain and monitor trucks, equipment, and materials to optimize efficiency.
Plan for necessary repairs, upgrades, and purchases—especially before peak seasons—through remote oversight and coordination with field staff.

Adaptability to Stress & Changing Situations

Remain flexible and proactive in adjusting strategies, schedules, or resource allocation to meet real-time operational demands.
Support the team calmly and decisively during high-pressure Upgrade to see actual infonts, such as severe weather events, leveraging digital communication platforms.

Core Value Alignment

Exemplify our core values in all interactions, serving as a role model for the remote team.
Foster a positive virtual culture that encourages cooperation, accountability, and mutual respect.

Qualifications

1+ year of operations or administrative experience (preferred)
Strong organizational skills and detail-oriented mindset
Effective communicator (written & verbal), especially in a virtual setting
Proficiency in standard office software (Microsoft Office, Google Workspace)
Reliability and the ability to handle confidential information securely
Adaptability under shifting priorities or high-demand periods
Prior experience managing remote teams or remote workflows is a plus

Next Steps & Assessments

In the latter stages of the hiring process, you may be asked to complete DISC and Kolbe assessments. These tools help us understand your natural problem-solving approach and how to best support your growth within our remote team.

How to Apply

If you’re excited about a fully remote role that offers variety, autonomy, and direct influence on a growing organization, we’d love to hear from you. Please submit:

1. Your resume
2. A brief cover letter detailing your relevant operational experience and why you’re interested in this position
3. A short video recording of yourself detailing your relevant operational experience and why you’re interested in this position

SUBMIT HERE - Upgrade to see actual info

We appreciate your time and look forward to reviewing your application!