Operations Manager for Fast-Growing Digital Marketing Agency

Are you the operational backbone every visionary entrepreneur needs?

We're seeking an exceptional Operations Manager who loves creating structure and organization within growing businesses. You're the person who builds the scaffolding that allows ambitious founders to reach new heights without getting lost along the way.

The right person for this role:
- Creates systems out of chaos — You transform complex ideas into actionable processes and workflows
- Thinks strategically while executing tactically — You see both the forest and the trees
- Proactively identifies and solves problems — You fix issues before they become emergencies
- Thrives on documentation and process creation — You understand that well-documented systems are the key to scalability
- Manages multiple priorities effectively — You keep numerous plates spinning without dropping any

Your day-to-day would include:
- Building comprehensive systems for recurring client services
- Creating dashboards to track key business metrics
- Optimizing project management workflows
- Developing standardized reporting frameworks
- Coordinating team efforts to ensure consistent client delivery
- Extracting knowledge to create repeatable processes

Tools you'll be working with:
- ClickUp for task and project management
- Google Workspace
- Slack for team communication
- Loom for asynchronous updates
- Various digital marketing platforms

This role is perfect for you if:
- You find deep satisfaction in creating structure and organizational systems
- You're energized by the opportunity to grow alongside a business
- You enjoy startup culture and the variety it brings
- You've helped reduce a founder's operational burden through systems and processes
- You're known for your follow-through and reliability

This role is NOT for you if:
- You require extensive direction to accomplish tasks
- You prefer maintaining existing systems rather than building and improving them
- You're uncomfortable with the fluidity of growing businesses
- You need rigid structure rather than thriving in a dynamic environment

This is a full-time remote position with core hours in Eastern Time Zone (US).

Are you the architect who will create the systems that fuel our next phase of growth? Apply now with your resume and the story of a time you transformed operations in a previous role.