Operations Associate

Company Overview
PitchFact provides turnkey operational services to investor networks in the United States. Our mission is to cultivate flourishing through efficient and collaborative diligence, and we accomplish this by providing investor communities with streamlined, high-quality operational support. As we grow, we are seeking a skilled Operations Associate to join our remote team in the Philippines.

Mission
The Operations Associate supports the Operations Lead by handling administrative tasks, managing deal platforms, and ensuring efficient workflows. By excelling in this role, you will free the Operations Lead to focus on building relationships, strategic priorities, and advancing our Operations product.

This role is critical to our success, and we are seeking a long-term partnership with the right individual.

IMPORTANT: HOW TO APPLY
Interested candidates should submit:
A link to their resume.
The subject line: "Empowering Investor Groups with [Your Name]." For example, "Empowering Investor Groups with Jenny."
A link to a short (2-minute max) video answering the following questions:
Can you tell us a bit about yourself?
What are you really good at professionally?
Why are you interested in this role?

Note: Applications that do not follow these instructions will not be considered and will be automatically declined. We are seeking detail-oriented candidates who follow directions.

Outcomes
Dealum Platform Expertise
Achieve full proficiency in the Dealum platform within 30 days, demonstrated by independently managing at least 90% of all platform-related tasks and maintaining accurate, up-to-date deal data with no errors.


Email and Administrative Execution
Prepare and submit 100% of required emails and documents for review within agreed timelines, maintaining a 95%+ approval rate (minimal corrections). Consistently complete assigned administrative tasks on time, with no more than 1 missed or delayed task per month.

Task and Workflow Management
Create, track, and manage tasks for yourself and the Operations Lead using agreed-upon tools (e.g., task boards, calendars, etc). Ensure all tasks are organized, prioritized, and completed on time, improving Operations Lead task visibility and reducing missed deadlines or dropped priorities to zero.

Key Responsibilities
Deal Platform Management: Learn and manage the Dealum platform to support angel network operations.

Email and Communication: Draft and prepare clear, professional emails for internal and external communication.
Administrative Support: Execute a range of administrative tasks, including data entry, document organization, and task prioritization.
Calendar Coordination: Manage scheduling for Operations Leads to avoid conflicts and ensure efficiency.
Growth Contribution: Support scaling efforts by helping train future team members and improve operational systems.

PitchFact Company-Level Competencies
Eager Execution: Consistently delivers prompt and thorough work.
Highest Standard: Maintains quality and integrity in all tasks.
Transparent Together: Thrives in teamwork and collaboration.
Rests Well: Plans ahead to balance work and life effectively.
Leans In: Curious, engaged, and eager to learn.

Role-Specific Competencies
Efficiency: Completes tasks quickly and effectively.
Organization: Plans and prioritizes well.
Written Communication: Exceptional English skills for clear, professional communication.
Tech Savvy: Proficient in Outlook, Gmail, Microsoft Office, and quick to learn new tools.
Flexibility: Adapts to changing needs and time zones.

Additional Information
Location: Remote, based in the Philippines.
Hours: Full-time, with occasional overlap required for meetings during US Central Time (Texas). Most work will be completed during Philippine daytime hours.
Compensation: Starting at $800/month during a 3-month probation/trial period. Upon successful completion of the trial period, compensation will increase to $900/month, with additional potential for performance-based increases and growth opportunities as the company scales.

Benefits:
Work-from-Home Flexibility: Enjoy the freedom to work from home, promoting a better work-life balance.
Comprehensive Tech Setup: We will provide all necessary equipment and technology to ensure you have everything needed to succeed.
Life Insurance Coverage: Part of our benefits package for added peace of mind.
Career Growth Opportunities: Join a growing company with potential for advancement and professional development.
Stable Employment: Full-time status ensures job security and stability.