Operations Assistant

We're looking for a proactive Real Estate Operations Assistant to help streamline our real estate business as we transition to new systems. If you have strong CRM experience, excel at creating standard operating procedures, and can proactively manage administrative tasks while helping implement new technologies, this role is perfect for you.

What You'll Do:

CRM Implementation: Lead the setup and optimization of Lofty CRM, ensuring smooth adoption of the platform
Process Development: Create and document standard operating procedures for all business operations
Client Relations: Manage client and closing gift programs to ensure meaningful touchpoints
Content Creation: Develop and maintain newsletter and marketing content
System Integration: Support the transition to Real brokerage systems and processes
Workflow Optimization: Identify and implement efficiency improvements across all operations
Database Management: Maintain accurate and updated client information in CRM
Administrative Support: Handle various administrative tasks with minimal oversight

Tool:

Lofty/Chime