Operations Administrator – Fresh Grads & Early Careers Welcome! (Remote)

General Instruction:
Please read the job description before filling up this form.


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About Us:
Louwe Web Design Services is a custom web development agency based in Cebu, Philippines, dedicated to building high-quality, results-driven websites. We specialize in membership sites, eCommerce platforms, landing pages, sales generation websites, and listing-based websites, providing tailored solutions to help businesses grow and succeed online. Our expertise lies in combining strategic design, seamless functionality, and marketing-driven development to create powerful digital experiences.

At Louwe Web Design Services, we foster a collaborative and growth-oriented work environment where innovation and efficiency thrive. We value teamwork, continuous learning, and excellence in every project we undertake. If you're looking for a rewarding career in web development project coordination, we invite you to join our team and be part of a company that drives digital success.


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Work Schedule:
Monday to Friday, 8:00 AM - 5:00 PM PHT
Work-From-Home


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Department:
Operations & Administration


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Position Summary:
The Operations Administrator / Executive Assistant plays a pivotal role in ensuring our agency's internal processes run smoothly. This multifaceted position supports executive leadership by managing operations, finance, human resources, and sales functions. The ideal candidate is organized, detail-oriented, and skilled at balancing administrative duties with strategic support across various departments.

Tools & Technologies: Productivity & Communication: Google Workspace, Slack, Trello, ClickUp Administrative & Finance: QuickBooks, Notion, Microsoft Office Sales & Marketing: Upwork, Kajabi Experts, CRM tools, Social Media Management platforms


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Tools & Technologies:
Productivity & Communication: Google Workspace, Slack, Trello, ClickUp
Administrative & Finance: QuickBooks, Notion, Microsoft Office, Google Sheet
Sales & Marketing: Qwilr, CRM tools, Social Media Management platforms


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Key Areas of Responsibility:

Billing and Invoicing:
Generate and oversee billing and invoicing processes to ensure accuracy and timeliness.
Coordinate with clients and internal teams to resolve any billing discrepancies or issues.

Finance Management:
Assist in financial management tasks, including budgeting, forecasting, and expense tracking.
Collaborate with the finance team to analyze financial data and make recommendations for improvement.

Accounting and Benefits Support:
Support the accounting department by communicating with the Company Accountant and assisting with accounts payable/receivable tasks.
Assist in administering employee benefits programs, ensuring compliance with relevant regulations.

Human Resources:
Aid in HR functions such as recruitment, onboarding, and employee relations.
Assist in maintaining accurate employee records and facilitating performance management processes.

Operations and Administrative Support:
Provide operational support to various departments to optimize workflows and enhance efficiency.
Assist in developing and implementing operational policies and procedures to streamline processes.

Payroll:
Create and process payroll and payslips for employees, ensuring accuracy and timely processing.
Address any payroll-related inquiries or issues from staff members promptly and efficiently.

Sales and Lead Generation:
Support sales initiatives by assisting in lead generation efforts on platforms such as Upwork and relevant job postings or online communities for WordPress membership site tools like LearnDash, WP Fusion, and other e-learning solutions.

Collaborate with the sales team to identify and engage potential leads, track opportunities, and assist in follow-up activities to convert prospects into clients.

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Required Qualifications & Skills:

Education & Experience:
Bachelor’s degree in Business Administration, Finance, Human Resources, or a related field preferred.
Prior experience in an operations, administrative, or executive support role is highly desirable.

Technical & Professional Skills:
Proficiency in financial software, payroll systems, and project management tools.
Strong understanding of basic accounting principles and HR processes.
Excellent organizational, time management, and multitasking abilities.

Interpersonal & Communication Skills:
Exceptional verbal and written communication skills.
Ability to work collaboratively with cross-functional teams and manage client interactions with professionalism and tact.

Additional Attributes:
High attention to detail and a proactive approach to problem-solving.
Adaptability and the capacity to thrive in a fast-paced, dynamic environment.


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Important Notes:
This is a full-time, work-from-home position.
You must have a stable internet connection and a proper work setup.
Only shortlisted candidates will be contacted.


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How to Apply?
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