Online chat salesman

Location: Remote
Working Hours: 7 Days a Week | 12:00 PM - 8:00 PM UK Time (8 hours per day)
Compensation: 12% commission on all sales, with a structured bonus system for top performers
Employment Type: Full-time

We are currently seeking motivated, detail-oriented individuals to join our team as Online Chat Support Specialists. This position requires a strong focus on customer engagement, maintaining a sales-oriented approach, and adapting quickly to various conversation styles. If you’re looking for a position where your skills in communication and problem-solving can thrive, this is the opportunity for you. If you are looking to make more money than typical salaries, we are offering a commission based structure with bonuses to enable you to do so. We need sales driven people, who can get up each day and work hard.

Role Overview:

As an Online Chat Support Specialist, you will be responsible for interacting with clients through online chat, providing a professional and engaging experience. Your primary goal is to foster meaningful conversations that guide clients through the decision-making process, keeping customer satisfaction at the forefront while working towards sales goals. This role demands adaptability, a strong sense of responsibility, and the ability to stay focused and goal-driven.

This is a fast-paced environment where your ability to think on your feet, stay organized, and manage multiple conversations simultaneously will be key. While previous experience in similar roles is welcomed, we are open to applicants with varying backgrounds, provided they meet the essential qualifications and demonstrate a willingness to learn and grow within the role.

Key Responsibilities:

• Engage in live chat conversations with clients, maintaining a high level of professionalism at all times.
• Adapt your communication style to suit the needs and preferences of different clients.
• Drive conversations toward sales opportunities by promoting relevant products or services.
• Handle multiple chats simultaneously, ensuring that each client feels valued and heard.
• Consistently meet or exceed sales targets and performance metrics.
• Remain adaptable and flexible to different scenarios and client behaviors.
• Collaborate with the management team and other colleagues to ensure continuous improvement.

What We’re Looking For:

• Proficiency in written English: Excellent grammar, spelling, and the ability to communicate clearly and persuasively.
• Strong technical setup: A reliable high-speed internet connection and a computer capable of handling multiple tasks efficiently.
• Quick-thinking and problem-solving: Ability to respond to clients’ needs quickly and thoughtfully, adjusting your approach based on the conversation.
• Sales-driven mindset: A focus on converting conversations into successful sales or client commitments.
• Commitment and reliability: Ability to work the scheduled hours consistently, maintaining a high level of dedication to the role.
• Creative and engaging personality: We value individuals who can maintain engaging conversations that keep clients interested.
• Willingness to learn and grow: Open to feedback and adaptable to new strategies or techniques as the job evolves.

What We Offer:

• Competitive Commission and Bonuses: In addition to a 12% commission on sales, we offer a bonus structure designed to reward high performers.
• Comprehensive Training: All team members will receive full training and ongoing support, including 1-on-1 mentoring with a dedicated chat manager.
• Structured Onboarding Process: New hires will go through an initial questionnaire to ensure they are the right fit for the role.
• Legally Compliant Employment: We are a fully registered company, offering professional contracts, confidentiality agreements (NDAs), and a secure work environment.

This is a full-time, remote position requiring unwavering commitment, flexibility, and the ability to maintain professionalism while working independently. Successful candidates will demonstrate a sales-oriented mindset and the ability to engage clients in a meaningful way, even during high-volume periods.

To ensure you have thoroughly read and understood this job post, please include the phrase “I want to work with CSO” somewhere in your application. Failure to include this phrase will result in automatic disqualification from the selection process.

If you are looking for an opportunity where you can combine customer interaction, creativity, and a sales-driven focus in a remote environment, we encourage you to apply today.

How to Apply:
Respond with your resume and a brief introduction outlining why you believe you are a good fit for this position. You will also be required to complete a short 7-question assessment as the first step in our application process.