Online Chat Engagement Specialist

Key Responsibilities:

    •    Engage in text-based conversations with clients in a professional and personable manner.
    •    Respond to messages in a timely and consistent manner, maintaining a high level of engagement.
    •    Understand client preferences and tailor conversations to meet their expectations.
    •    Maintain confidentiality and handle sensitive information with discretion.
    •    Keep track of ongoing conversations and follow up with clients as necessary.
    •    Collaborate with team members to share insights and improve overall client satisfaction.

Qualifications:

    •    Strong communication skills, particularly in written form.
    •    Ability to manage multiple conversations simultaneously.
    •    Empathy and emotional intelligence to understand and respond to client needs.
    •    High level of discretion and professionalism.
    •    Experience in customer service or online engagement roles is a plus.
    •    Ability to work independently and manage time effectively.

Work Environment:

    •    Remote work with flexible hours.
    •    Performance-based incentives and opportunities for growth.

Why Join Us?

To be considered for this role please write 2025 at the beginning of your application. This role offers the opportunity to work in a dynamic and evolving digital space, where your ability to connect with people will be highly valued. You will have the chance to be part of a supportive team that prioritizes client satisfaction and high-quality service.

Payment and Schedule:

The work schedule will be 6-7 Days a week with each shift lasting 8 hours.
The Payment will be a hybrid pay between commission and an hourly wage.

If you are interested in this job offer feel free to apply