Online Business Manager (OBM)

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Position Overview
We are seeking an experienced Online Business Manager (OBM) to join our dynamic team, a fractional COO, online business management, and executive assistant agency. Our mission is to help multiple six-figure to eight-figure clients grow and scale their businesses by streamlining their operations, managing day-to-day tasks, and driving strategic growth initiatives. If you're an organized, systems-driven professional who thrives on impeccable service and understands how numbers tell a story in a business, we want to hear from you!

Key Responsibilities

Systems Management
Conduct GAP analyses to identify inefficiencies and implement improvements.
Serve as the team’s tech guru, staying ahead of the curve with emerging technologies.
Design and implement automations, workflows, and standard operating procedures (SOPs).
Create and optimize process maps using tools like Miro, Figjam, or Lucid Chart.
Maintain a streamlined approach to systems management, ensuring clarity and consistency.

Project Management
Map out projects from ideation to completion, incorporating analytics and progress tracking.
Utilize a project management platform (ClickUp preferred) to organize and oversee tasks.
Hold team members accountable for deliverables and deadlines, ensuring seamless execution.
Conduct regular updates and reviews to track progress and optimize project outcomes.

Team Management
Oversee hiring processes, including drafting job descriptions, screening candidates, and onboarding.
Manage HR processes, ensuring compliance and a positive team culture.
Provide leadership and mentorship to team members, fostering professional growth.

Launch Management
Plan and execute successful course and product launches for clients.
Develop detailed launch plans, incorporating all aspects from ideation to post-launch analytics.
Collaborate with clients to ensure all assets, deliverables, and strategies are aligned for success.
Utilize and manage teams during launches to ensure smooth and profitable execution.

Required Skills & Expertise
Proven experience in systems and operations management, with a strong focus on process optimization and efficiency.
Demonstrated proficiency in project management and ability to track progress, meet deadlines, and deliver results.
Strong leadership skills with experience in team management and HR processes.
Expertise in planning and executing launches for digital courses, products, or services.
Certified Online Business Manager (OBM) preferred, with proof of certification required.

Required Technical Skills
Go High Level
ClickUp (or similar project management platforms)
Make.io/Zapier (non-negotiable)
Process Mapping Tools: Miro, Figjam, Lucid Chart
ChatGPT: Ability to craft effective prompts and maximize outputs.
Dubsado for client workflows and CRM management.
Stripe for payment processing and reporting.
Squarespace for website updates and integrations.

Preferred Qualities
Highly organized and systems-driven, with a knack for creating order and efficiency.
Strategic thinker who can analyze data and numbers to identify trends and insights.
Strong communication skills to liaise between clients, teams, and other stakeholders.
Adaptable, with a willingness to take on diverse responsibilities across operations.
Committed to delivering impeccable service and maintaining the highest level of professionalism.

Why Join Us?
You'll have the opportunity to work with high-achieving clients, collaborate with a team that values excellence, and grow your career in a fast-paced, entrepreneurial environment. We are passionate about helping our clients thrive, and we’re looking for someone equally driven to deliver transformative results.

Application Process
To apply, please complete the application at the following link: Upgrade to see actual info.