Onboarding Coordinator (Work from Home)

About Us
Join a fast-growing E-Commerce company dedicated to empowering diverse brands with outstanding Customer Service solutions. We're expanding and seeking a proactive Onboarding Coordinator to ensure new hires are set up for success.

What You’ll Do

Manage the end-to-end onboarding process for new hires.
Conduct live training sessions and assist with paperwork.
Collaborate with the Customer Success Manager for seamless agent and client onboarding.
Provide progress updates to the Team Lead and Recruitment Manager.
Support client onboarding as needed.
What We’re Looking For
Experience:

1–2 years in Customer Service Onboarding.
3–5 years in BPO Customer Service.
Virtual Assistant experience (preferred).
Skills:

Proficiency in E-Commerce tools (e.g., Gorgias, Shopify, Zendesk).
Knowledge of CRM/project management tools like HubSpot and Monday.com.
Strong communication and organizational skills.
A self-starter with the ability to coach and engage effectively.
Technical Requirements:

Internet: DSL, Cable, or Fiber (20 Mbps minimum).
Tools: Gmail and Slack.
What’s in It for You?

Pay: $5 USD/hour.
Benefits: PTO, Health, Dental Insurance.
Flexibility: Full-time remote setup.
Bonuses: Year-end and performance-based rewards.
Growth: Opportunities in a thriving startup.
Culture: Collaborative, high-performing team.
How to Apply
Copy and paste this link into your browser: bit.ly/tponbsp
Use the application code: JAZZHR

Take the next step in your career—apply now!