ON-CALL SCHEDULER & ONBOARDING SPECIALIST - MAC USER REQUIRED!

Are you seeking a stable, long-term remote role that allows you to make a meaningful difference in people’s lives? Join an award-winning, woman-owned, family-operated boutique staffing company based in Washington, DC. We specialize in connecting elite nannies, babysitters, newborn care specialists, and chefs with the best families in the Washington, DC area.
This is an excellent opportunity for a highly motivated and detail-oriented individual who thrives in a supportive team environment. We value excellence, integrity, and collaboration and offer competitive benefits to our dedicated team members.

WHAT YOU'LL DO
As On-Call Scheduler/Onboarding Specialist, your role is integral to our operations and client satisfaction. You’ll focus on two primary areas:

Administrative Tasks
- Process digital paperwork for clients and caregivers.
- Perform time-sensitive data entry with accuracy and efficiency.

Staffing
- Act as the primary staffer during on-call hours (5:00 PM – 10:00 PM ET).
- Match caregivers with families based on service requests.

Your daily tasks will include:
- Responding to emails, texts, and phone calls professionally and promptly.
- Assisting with staffing caregivers for jobs.
- Managing and processing caregiver and client paperwork.

WHAT WE'RE LOOKING FOR
To excel in this role, you should possess:
- English Language Mastery (C2 Advanced/Mastery level required).
- Strong Written Skills in English.
- Exceptional problem-solving, multitasking, and communication abilities.
- Previous experience in staffing, recruitment, or onboarding for U.S.-based companies.
- Proficiency in Google Suite, Microsoft Outlook, and Airtable.
- A professional, well-groomed appearance for video calls.
- A proven track record of reliability.
- A quiet, distraction-free home office.
- A warm, friendly, and outgoing demeanor on video and phone calls.

TECHNICAL REQUIREMENTS
Please include the following in your application:

- Test scores:
Jitters: Less than 30ms
Latency: Less than 150ms
Packet Loss: Less than 1%
- Voice Recording
- Specs for your Mac computer

WORK HOURS
Monday – Friday
2:00 PM – 10:00 PM ET (2:00 AM – 10:00 AM PHT)

WHY JOIN US?
We’re proud to offer a supportive and inclusive workplace where every team member is valued. Here’s what you can expect:
Competitive Pay: PHP 110,308.80/month ($1,920/month)
Benefits: Paid sick days, vacation days, and holidays.
Opportunities to grow your skills and contribute meaningfully to a dynamic team.

HOW TO APPLY
If this sounds like the opportunity you’ve been looking for, we’d love to hear from you! Submit your resume along with your required test scores (Jitters, Latency, and Packet Loss), and a voice recording.