My Amazon Guy is looking for HR Specialist!

About My Amazon Guy:
500+ employee digital marketing agency on a mission to educate everyone in the world on how to sell on Amazon. We serve nearly 500+ full-service clients in PPC, SEO, Design, and Catalog Merchandising. We share all our trade secrets on YouTube.com/MyAmazonGuy

For HR Specialist:

In this role, the primary responsibilities include ensuring adherence to the organization’s policies and procedures while offering advice and support across all facets of the Human Resource Department. Tasks encompass coordinating, implementing, and overseeing the company's compensation and benefits programs, as well as overseeing Human Resources projects and HR Information Systems/databases. Collaboration with the Human Resource Manager is integral to ensure the proper handling of grievances, disciplinary actions, and performance issues in accordance with company policy and legal requirements.

The HR Specialist is tasked with analyzing market trends and assessing program guidelines to optimize the utilization of benefits and compensation. Furthermore, HR Specialist are expected to devise and implement proactive HR initiatives pertaining to employee relations, compensation, and benefits. Strong interpersonal and organizational skills are crucial for success in this role.

Employee Relations:
1. Provide guidance to managers and supervisors on employee relations topics including disciplinary actions, performance management, conflict resolution, and pay and benefits.
2. Investigate employee complaints and provide recommendations for corrective action.
3. Monitor the implementation of employee relations policies and protocols.
4. Communicating policies pertaining to Human Resources, compensation, and benefits.
5. Coordinate training and development programs for managers and staff.
6. Maintain employee files and records.
7. Prepare regular reports and analysis to provide management with an overview of employee relations trends.
8. Ensure compliance with all relevant legal and contractual requirements.
9. Stay up to date on current issues in the field of employee relations.

Compensation and Benefits:
1. Process Payroll
2. Process time off requests
3. Process Time Adjustments
4. Process Reimbursements
5. Bonus & Gift cards
6. Pay discrepancies
7. Payroll reports and audit
8. Time off reports and audit
9. Drafting/sending SLA
10. Process internal contracts
11. Process Certificate of Employment
12. Process Payslip requests
13. Promotion & Raises Management
14. Updating Service-Level Agreement for Anniversary PTO
15. Handbook signing
16. Drafts offer letter templates
17. HR CRM Management
18. Assist other HR departments with ad-hoc tasks as needed

Project Management Role:
1. Assignments are properly delegated, actioned, and handled per HR standards.
2. Identify project roadblocks and report immediately to the Human Resources Manager and/or other team members who may be affected by the problem.
3. Liaise with other HR colleagues to ensure that we serve our internal clients to the best of our abilities.
4. Regularly check HR Project boards to ensure that tasks are worked on and addressed.
5. Learn proper sheet management and apply tech savviness to get the job done as efficiently as possible.
6. Report team productivity to the Human Resources Manager by giving the number of completed and pending tasks on a weekly basis.
7. Hold HR team members accountable for assigned tasks and task completion.
8. Ensure that task management steps are aligned with HR’s best practices.
9. Responds to urgent emails and Slack messages promptly.
10. Produce weekly and monthly reports as requested and/or needed by the HR Manager / HR director.
11. Send Service Level Agreement and ensure all documents are signed.
12. Maintain strict confidentiality of all sensitive data and information.

Administrator in Human Resources Airtable:
1. Be the first point of contact for all HR CRM queries.
2. Create new employee profiles and update employee records with an onboarding survey form.
3. Ensure that the employees’ information is updated and upkeep.
4 Ensure the data held is correct and meets MAG standards.
5. Extracting reports needed by the other departments and HR that require information related to the employees.
6. Report to the team lead and Human Resources Manager any errors and downtime of the system.
7. Work with Payroll to ensure that Accrued PTO data is complete and accurate.
8. Ensure that any benefits related is activated in the HR ATS and well coordinated with Payroll.
9. Maintaining the HR CRM and ensuring that all data is backfilled with critical information.

Qualifications:
• College Graduate (Psychology, Business, or any related educational field)
• 1 year of working experience in HR roles or similar positions.
• Understanding of HR principles and basic HR software.
• Good verbal and written communication skills.
• Capable of identifying and proposing solutions to HR issues.
• Accuracy in tasks such as data entry and documentation.
• Maintains confidentiality and adheres to ethical standards.
• Has the ability to quickly grasp new concepts, policies, and procedures, as well as adapt to changing priorities and environments.

What can you expect as a MAG Employee?:
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent WFH setup
- Unlimited FREE access to MAG School courses and SOP Library!
- Work schedule is in EST (Monday-Friday only)
- Opportunities for professional development and career advancement

You may follow up on your application by emailing us at recruiting@myamazonguy.com.