Mobile App Manager

Mobile App Manager

We’re looking for a passionate and talented Mobile App Manager with experience in CRM, Graphic Design, and UI/UX to join our team. If you thrive on creating great user experiences and love working at the intersection of design, technology, and customer engagement, we want to meet you!

Key Responsibilities:

- Manage & Enhance Our Mobile App: Oversee the app’s functionality, design, and user experience. Ensure it's always up-to-date and runs smoothly.
- Customer Support: Address and resolve any app-related issues, providing top-notch customer service.
- Data-Driven Improvements: Analyze customer data to enhance app performance and satisfaction.
- CRM Management: Use CRM systems to manage customer relationships and maintain accurate records.
- Innovate for Customer Needs: Develop strategies to exceed customer expectations and improve the app based on feedback.
- Team Coordination: Work with key team members to ensure a seamless customer experience.
- Retention Campaigns: Create and execute strategies to retain customers.
- Marketing Initiatives: Develop and implement campaigns to attract new customers, in collaboration with the marketing team.
- Cross-Functional Collaboration: Partner with IT, marketing, and operations to enhance the customer journey.
- Creative Design: Design eye-catching graphics for app campaigns, maintaining brand consistency.

Qualifications:
- Experience in mobile app management, UI/UX design, and CRM.
- Strong analytical skills and data-driven decision-making.
- Excellent communication and interpersonal abilities.
- Creative problem-solving and innovative thinking.
- Proficiency in graphic design tools.
- Collaborative spirit and customer-focused approach.

Join us and help shape the future of our mobile app experience!