Medical and Health Insurance Virtual Assistant

**PLEASE DO NOT APPLY THROUGH ONLINE JOBS. APPLY THROUGH THE GOOGLE FORM PROVIDED BELOW. THANK YOU!**

Job Description:
We are seeking a highly motivated and organized individual to join our team as a Medical and Health Insurance Virtual Assistant. In this role, you will be responsible for providing administrative support and excellent customer service to our clients in the healthcare and insurance industry. The ideal candidate will have a strong background in medical terminology, insurance processes, and possess exceptional communication skills.

Responsibilities:
1. Customer Service:

• Interact with clients to provide information about insurance plans, coverage details, and claims processes.
• Address customer inquiries and concerns promptly and professionally.
• Assist clients with policy renewals, updates, and changes.

2. Administrative Support:
• Maintain accurate and up-to-date client records in the database.
• Process insurance claims, ensuring all required documentation is submitted and accurate.
• Coordinate with insurance providers to facilitate seamless communication.

3. Documentation and Data Entry:
• Perform data entry tasks to update and maintain client information.
• Prepare and organize insurance documents and reports.

4. Communication:
• Communicate effectively with internal teams, insurance providers, and clients.
• Handle incoming calls, emails, and messages related to insurance inquiries.

5. Research and Stay Informed:
• Stay updated on industry trends, changes in policies, and new regulations.
• Conduct research to provide accurate information to clients.

Qualifications:
• Previous experience in a similar role, preferably in the healthcare or insurance industry.
• Knowledge of medical terminology and understanding of insurance processes.
• Excellent communication skills, both written and verbal.
• Strong organizational and multitasking abilities.
• Proficient in using office software and data entry systems.
• Ability to work independently and collaboratively in a remote environment.

How to Apply: If you are a proactive, detail-oriented individual with a passion for the insurance industry, we encourage you to apply through this GOOGLE FORM: forms.gle/TQKsV3YPs8Fc73NV6