Medical Virtual Assistant (R_TBAA)

Note; Interested applicants should submit an application through the link below:

Application link: https://forms.gle/3s6uwFgEfjtM1Ybm6

Our team will reach out to qualified applicants.

Job Title: Medical Virtual Assistant (R_TBAA)
Position Type: Full-Time
Work Hours: 9:00 AM - 5:00 PM PST, Monday - Friday
Salary: $5 - $6 per hour depending on experience
About the Role:
We are a 501c3 Non-Profit clinic providing Speech-Language Pathology and Occupational Therapy in the San Gabriel Valley. We seek a Medical Virtual Assistant to manage patient interactions, perform administrative tasks, and assist with billing and remote patient care. Proficiency in Tebra (formerly Kareo) EHR system, Google Documents, and Excel is essential. The successful candidate must be present in a virtual video conference room during their shift and will have the optional task of updating and managing social media accounts and websites.
Key Responsibilities:
Medical Receptionist & Admin: Manage patient inquiries and correspondence, schedule and reschedule appointments, upload files, prepare documents, audit files, and contact referral partners.
Billing & Claims Processing: Handle billing tasks, check authorization due dates, process claims, and verify insurance coverage.
Patient Care Coordination: Monitor remote patient care, conduct telephone triage, and collaborate with healthcare providers.
Patient Records & Document Management: Organize and maintain patient records, prepare and manage medical documents and reports, and compile medical research as needed.
Medical Coding & Billing Support: Perform medical coding and provide support for billing and financial documentation.
Telehealth Management: Assist with managing telehealth services and platforms.
Social Media & Website Management: Update and manage social media accounts and websites
Ideal Candidate Attributes:
Trustworthy and Reliable: Dependable, with minimal need for supervision.
Proactive and Task-Oriented: Anticipates needs and completes tasks with urgency.
Detail-Oriented: Triple-checks work for accuracy before submission.
Self-Sufficient: Efficiently handles tasks and follows instructions without repeated guidance.
Strong Organizational Skills: Manages multiple tasks and meets deadlines consistently.
Qualifications:
Background/experience in the healthcare space is essential to minimize training time.
Excellent English communication skills
Proficient in Kareo (Tebra) EHR system, Google Documents, and Excel.
Experience with medical billing and coding is a plus.
Comfortable using virtual communication tools like Zoom or Google Meeting.
Bilingual in Spanish is preferred but not required.

Requirements:
Ability to submit NBI clearance.
Reliable computer and internet connection (at least 10 Mbps via cable modem, DSL/Fiber only).
Reliable mic and headset (noise canceling preferred) and a webcam.
Minimal environmental noise (preferably zero if on camera frequently).
Availability to meet required hours.
Submission of a short video introduction.
Possession of a valid ID.
Not currently working with any other clients during the required work time

Application Process:
Interested candidates must submit:

1. A short video (30-60 seconds) introducing yourself and explaining why you're the best fit for this position. Show your personality—have fun with it!
2. Proof of a reliable computer, internet speed, and environment.
3. A valid ID.

If you meet these qualifications and are passionate about providing exceptional medical support, we encourage you to apply.

Please submit your application through this link:

Application link: https://forms.gle/3s6uwFgEfjtM1Ybm6

Our team will reach out to qualified applicants.