Medical Virtual Assistant - Medical Receptionist

Job Description

Portiva started in 2009 with our mission to help Doctors and Medical Practitioners manage their practices better. Since then, Portiva has grown from a 3-person operation to one of the largest and most successful Medical and Dental Staff Providing Companies in the United States.

We are looking for an experienced Medical Receptionist to provide administrative support to US-based doctors, nurses, or other healthcare professionals in their clinical practice.

This is a full-time position, 30/40 hrs a week
The rate is $7 an hour or Php 45,000 to Php 61,000+ per month

A Medical Receptionist plays a crucial role in ensuring smooth operations in a medical facility. Their responsibilities often include but not limited to:
- Schedule, reschedule, and cancel patient appointments.
- Maintain and update provider appointment calendars.
- Confirm appointments and share necessary preparation details.
- Record patient information and verify insurance coverage.
- Manage records and ensure confidentiality.
- Process billing, payments, and copayments.
- Direct calls and relay messages accurately.
- Address patient inquiries and resolve concerns.

Requirements and skills
- Customer Service experience in required
- Extensive Knowledgeable with medical terminology, EHR/EMR is required
- A degree in Medical and Health sciences is preferred.
- HIPAA Certification is a plus
- Excellent English speaking skills (both oral and written proficiency)
- At least 1-2 years of experience in a medical-related background, Worked previously as Virtual Assistant in a medical setting
- Proficient computer skills, including Microsoft Office Suite and/or G Suite and other technology tools
- Able to manage time effectively and efficiently
- Able to organize and manage large amounts of files, tasks, schedules, and information


If this sounds like you, please complete this form: https://forms.gle/C65rtqBkzCbefynh9

We will ONLY accept applications via the Google form above.

We will contact you within 3-5 days if you fit the requirements.

Good luck!