Medical Virtual Administrative Assistant

The Medical Virtual Administrative Assistant will provide remote administrative support to healthcare providers, clinics, or medical offices. This role involves handling day-to-day tasks such as scheduling appointments, managing electronic health records (EHR), coordinating patient communications, processing billing and insurance claims, and other essential administrative duties. The ideal candidate is organized, detail-oriented, and capable of multitasking in a fast-paced healthcare environment while maintaining HIPAA compliance.

Key Responsibilities:
Appointment Management: Schedule, confirm, and reschedule patient appointments.
Patient Communication: Handle phone calls, emails, and follow-ups with patients regarding appointments, billing, or general inquiries.
Medical Records Management: Update and maintain electronic health records (EHR) with accuracy and confidentiality.
Billing and Insurance: Process medical billing, verify insurance eligibility, and follow up on unpaid claims.
Administrative Support: Assist with document preparation, data entry, and maintaining digital files.
Task Prioritization: Manage multiple tasks efficiently while adhering to deadlines.
Compliance: Ensure HIPAA compliance in all communications and record-keeping practices.

Required Qualifications:
English Mastery Required
Previous experience in medical administrative support or a related role.
Familiarity with medical terminology and electronic health record (EHR) systems.
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and other administrative tools.
High level of professionalism, confidentiality, and attention to detail.
Ability to work independently and manage priorities in a remote setting.

Preferred Qualifications:
Certification in medical administration or healthcare support.
Experience with medical billing and coding.
Familiarity with telehealth platforms.

If you are interested, please e-mail your resume and video with your experience to cyril@aristagroups.com.