Medical Claims & Collections

We are seeking a highly resourceful and detail-oriented VA with experience in medical claims and collections to join our team.

This part-time position offers the opportunity to grow within the organization as we expand our operations. The ideal candidate will have a strong background in medical billing, insurance claims processing, and follow-up collections, as well as excellent organizational and communication skills.

Key Responsibilities:
• Medical Claims Management:
• Submit and track insurance claims to ensure timely processing and payment.
• Review claims for accuracy and compliance with insurance requirements.
• Follow up on denied or unpaid claims, resolving issues with insurance providers.
• Maintain accurate records of claim statuses and payments received.
• Collections & Revenue Cycle Support:
• Contact patients and insurance companies regarding outstanding balances.
• Establish payment arrangements and assist in resolving billing inquiries.
• Identify trends in denials and work collaboratively to improve processes.
• Reconcile accounts and assist with month-end reporting.
• Administrative Support:
• Organize and maintain electronic records related to billing and collections.
• Communicate with clients and team members professionally via email and phone.
• Provide regular updates on claim status and outstanding balances.
• Assist in developing and refining billing workflows to enhance efficiency.

Qualifications:
• Proven experience in medical billing, claims processing, and collections.
• Strong understanding of insurance policies, coding, and reimbursement processes.
• Detail-oriented with excellent problem-solving skills.
• Ability to work independently and proactively address issues.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficiency in using billing software and Microsoft Office Suite (Excel, Word, Outlook).
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism in handling sensitive information.

Preferred Qualifications:
• Experience with HIPAA compliance and medical office procedures.
• Familiarity with electronic medical records (EMR) and practice management systems. (Therapynotes/Theranest)
• Prior experience working remotely with a healthcare or mental health organization.

What We Offer:
• Flexible work hours to accommodate your schedule.
• Supportive and growth-oriented work environment.
• Opportunity for increased hours and career advancement based on performance.
• Competitive compensation based on experience.

Please respond with a resume and a short video answering these three questions
What skills do you have that make you the perfect fit for this position?
Would you be able to grow with our agency?
What is your favorite activity to do when you aren’t working?