Medical Biller for DME - Virtual Assistant

Job Title: Medical Biller for DME - Virtual Assistant
Location: Remote
Interviewer: Lance

Virtual Rockstar is an industry-leading company based in Arizona that specializes in offloading administrative tasks from healthcare clinics to streamline operations. We hire specifically in the Philippines, aiming to build and strengthen families in the region through meaningful employment opportunities. We are committed to hiring individuals who not only meet our job requirements but also align with our core values and long-term vision.

Virtual Rockstar is seeking a full-time Medical Biller for our client’s dynamic and growing healthcare organization specializing in Durable Medical Equipment (DME). This is a fantastic opportunity to work from home while being part of a collaborative and innovative team that strives to provide top-quality service to our client’s patients.

As a Medical Biller, you will be responsible for processing medical billing and claims for durable medical equipment, ensuring accuracy and compliance with insurance regulations. You will work closely with patients, healthcare providers, and insurance companies to ensure timely and accurate reimbursement for DME services.

Responsibilities:

Review and process DME claims for insurance reimbursement.
Ensure accurate and complete data entry in the Brightree and Noble systems.
Verify insurance coverage and eligibility for DME products.
Submit clean claims to insurance companies and follow up on any outstanding issues.
Communicate with insurance companies, patients, and providers to resolve billing discrepancies.
Maintain accurate records of claims, payments, and adjustments.
Stay up-to-date with insurance policies, billing codes, and regulatory requirements.
Resolve denials and rejections promptly and efficiently.

Qualifications:

Experience in billing for durable medical equipment (DME).
Proficiency in using Brightree and Noble billing software.
Strong understanding of insurance policies, coding (HCPCS, ICD-10, etc.), and DME billing procedures.
Excellent attention to detail and organizational skills.
Strong communication skills, both written and verbal.
Ability to work independently and efficiently in a remote work environment.
Knowledge of Medicare, Medicaid, and private insurance reimbursement processes is a plus.

Benefits:

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.

How to Apply:

To apply for this position, please send us a copy of your updated resume and a Loom video (not Google Drive) addressed to The Rockstar Team. In the video, explain your relevant work history and give a brief introduction about yourself. Please provide detailed insights into your previous experience as a virtual assistant. If you have prior experience supporting a DME medical billing team, we'd appreciate hearing about it. We're seeking candidates with outstanding communication and customer service skills, so please emphasize these qualities in your video introduction. Lastly, share your creative ideas on how you can contribute to the growth and success of our company. We're eager to see your application!