Make US phone calls for simple research & record results into spreadsheet

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TYPE OF WORK

Part Time

SALARY

up to $5 / hour

HOURS PER WEEK

20

DATE POSTED

Jul 29, 2024

JOB OVERVIEW

GOAL:

To call a list of care facilities in the US to get pricing, and ask some basic questions about them.

We'll also provide some details and information for you to provide to the other party, if they ask for it.

Either: You must have your own US phone number to make US calls, or you must be able to integrate with a US-based Google Voice number to make US phone calls using it

You must be able to take voicemails, SMS, and MMS

You must be fluent in English

You must be able to work US Pacific Standard Time, between 9am - 5pm

You must have sound understanding of spreadsheets & Excel

You like doing research

You have great organizational skills

We highly prefer that you have the ability to record calls to MP3 files and upload to cloud storage

Our final test will consist of a couple of live calls

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***TO APPLY, SUBMIT THE FOLLOWING IN YOUR RESPONSE TO THIS JOB POSTING ***:

Please send us publicly accessible links to recordings of yourself doing the following:

Record your professional background, including experiences that are related and unrelated to this application

Record how you'll ask about the following on hypothetical phone call:

- Any current open spots or beds?
- What's the price for private room vs. shared room?
- If they provide a price range, how will you deal with understanding the details for the price range?
- Are ADL's included in the price? (ADL's are Food & feeding, Toileting, Personal Hygiene (which ones?), Dressing)
- Is there staff 24/7? Is it included in the price they've quoted? (Are night shifts included in the cost? If not, how much is it?)

If you call a number and it goes to voicemail, record what message you'll leave.

Create a Google Sheet files, provide a publicly accessible link to us, and:

- Using the data from the following Gsheet, clean it up, and input it into your own Google Sheet: https://docs.google.com/spreadsheets/d/1huGXDClE6NLhgn24oybgkEXnbHZoOSOTEnwLxTR922s/edit?usp=sharing
- Using the following PDF: https://drive.google.com/file/d/1FsZ14RtfpJkB3Ch2SJ7MlM410M6Hdzi-/view?usp=sharing
... add 5 new fake, hypothetical entries to your Google Sheet from 5 new facilities from the city of Tustin, CA. Please add fake data as if you've already made calls with them
- Add any other columns or data that you think are useful

Please also address the following questions:

- Which cities are immediately surrounding Tustin, CA?
- Which cities are immediately outside the cities that immediately surround Tustin, CA?
- Which cities are the remainder of cities that are located in Orange County, CA?

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