MS Access Database CRM Support Specialist

Location: Remote (Philippines-based)

Employment Type: Part-time (20 hours per month, with additional hours billed separately)

Work Hours: Must be available during Eastern Standard Time (EST) business hours

Compensation: PHP 14,250 per month for up to 20 hours per month. Additional hours billed separately.
Company Name: [To be disclosed upon hiring decision]

About the Role:
We are seeking a Part-Time MS Access Database CRM Support Specialist to provide direct support for an internal Microsoft Access-based CRM system used by our client. This role involves maintaining, troubleshooting, and optimizing the database while ensuring reliable system performance. The ideal candidate should be highly proficient in Microsoft Access and VBA, capable of working independently, and comfortable working within a secure IT environment.

Key Responsibilities:
Provide technical support and maintenance for an internal Microsoft Access CRM database.
Troubleshoot errors, bugs, and performance issues to ensure system efficiency.
Develop and enhance queries, reports, forms, and VBA scripts as needed.
Assist in database optimization, indexing, and workflow automation.
Work directly with the client to gather requirements and implement improvements.
Ensure data integrity, security, and performance within the CRM system.
Provide user support and training as required.

Qualifications & Skills:
5+ years of experience supporting and troubleshooting Microsoft Access databases.
Strong proficiency in VBA (Visual Basic for Applications), macros, queries, and reports.
Experience with MS SQL Server or relational database management is preferred.
Ability to troubleshoot database performance and security issues.
Strong problem-solving skills and ability to work independently.
Prior experience supporting a US-based company is a plus.
Strong communication skills for direct client interaction.

Work Schedule & Compensation:
20 hours per month, working during Eastern Standard Time (EST) business hours.
Fixed monthly stipend of PHP 14,250 for up to 20 hours of work per month.
Additional hours beyond 20 per month will be billed separately.
Fully remote position with direct client interaction.

Technical & Security Requirements:
Bring Your Own Device (BYOD) – Candidates must own their own computing equipment.
Secure VPN access will be provided to connect to the US-based client’s server.
All work will be conducted exclusively within the secure VPN environment.
BYOD devices may be subject to security review and the installation of IT management or security software as required by the client.

Why Join Us?
Work directly with a US-based client in a flexible part-time role.
Gain international experience and exposure to enterprise-level database management.
Secure, fully remote work with clear responsibilities and structured compensation.
Potential for long-term collaboration and career growth.

Please reply back with the word (GREEN) in your subject line. In the message body include some of your past experience and projects. Also include the link to your resume.