Looking for Sales and Support staff

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TYPE OF WORK

Full Time

SALARY

Varies with Experience

HOURS PER WEEK

40

DATE POSTED

Aug 29, 2024

JOB OVERVIEW

Hello Potential TeaUpgrade to see actual infombers!


Our Team of 5 are looking for 2 more Business Development & Support professionals to join our team. We are in the eCommerce industry and want someone who understands how to serve our market unselfishly and still earn a profit.


This will be a long-term relationship so we are looking for someone that is Responsible, Punctual, has excellent communication, and is willing to focus on this relationship. We want to hire someone full-time for this permanent position who WILL NOT be freelancing on the side, taking it easy on the job, multitasking, or working only a few hours on their shift.

If this job gets your attention, please include your favourite color at the title/heading of your application so that we know you took the time to read this job post.


Your responsibilities will include:

(Business Development Part)
- Engaging Leads via Chat, Email, Phone, SMS, Social Media and correctly qualifying them and closing the sale
- Correctly Updating the Lead in our CRM to update the team what they were interested in
- Sharing opportunities of growth for the company to team leaders
- Completing Daily Tasks assigned to you
- Engaging in Tasks assigned to you in our Team Boards

(Business Support Part)
- Supporting our beloved clients every step of the way (via Chat, Email, Phone, SMS, Social Media)
- Assigning, Updating, and Labeling Support Tickets correctly
- Following Standard Operating Procedures and Encouraging New Opinions with the way we do business

You will be using the following tools:
- Microsoft Teams & Other Microsoft/Google Products
- Click Up
- Freshsales (CRM) & Freshdesk (Help Desk)
- Intercom (Chat)
- Shopify

Experience with these tools is a plus, but not necessary as we have training.
Applicants with the following Qualifications will be given priority focus:
- Having more than 2 years in BPO
- Proficiency with the Tools
- A pleasant people person
- Backgrounds in Sales

We are looking for someone who can commit 30-40 hours of undivided attention to our efforts, per week. This will be a full-time position.

If you are interested in this awesome job offer and would like to join our team, please apply to this job with your:

- Name & Whatsapp Number
- Email
- Skype ID
- Resume
- A few sentences explaining why you think you would be a good fit
- Desired Monthly Salary (in PHP) & Available Hours per week
- Ideal Shifts to work in Manila time (Morning, Mid Day, Night) Shifts

We are looking for motivated people and want to create an everlasting relationship! Thank you for reading and good luck. :)

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