Looking for Experienced CSR Ninjas! :)

*Please read the entire ad if you're interested in applying*

We are looking for enthusiastic, highly organized, and tech-savvy Virtual Assistants to act as CSR's!

In this role, you will have the opportunity to work with an awesome client, providing top-notch customer service and administrative support.

Responsibilities:

- Handle customer inquiries via phone, email, and chat in a timely and professional manner
- Provide administrative support such as data entry, file management, email management, and scheduling appointments
- Use problem-solving skills to resolve customer issues and concerns
- If you’re still reading you have great attention to detail! Please mention your favorite animal in the email's subject line
- Be tech-savvy and have the ability to learn and use new tools and systems
- Knowledge or past use of CRMs is a plus
- Experience in social media is a big plus
- Experience in the Home Service Industry is definitely a plus

Requirements:

- Proven experience in customer service/virtual assistant
- Strong communication and interpersonal skills
- Excellent time-management and organizational skills
- Ability to multitask and prioritize tasks effectively
- High attention to detail
- Proficiency in Microsoft Office Suite and Google Suite
- Ability to work in a fast-paced environment

If you are someone who thrives in a fast-paced environment and enjoys taking on responsibility, then we want to hear from you! To apply:

Send an email to apply[at]ninjava[dot]com and attach your CV/resume.
Do not submit your application here--your application will not be entertained.