Loan Processor

We are seeking a detail-oriented and organized Virtual Loan Processor to join our growing team. In this role, you will be responsible for managing and processing mortgage loan applications efficiently while maintaining excellent communication with clients, loan officers, and other stakeholders. The ideal candidate is tech-savvy, highly organized, and capable of delivering exceptional service in a fast-paced virtual environment.

Key Responsibilities

1. Loan Processing
- Collect, review, and verify loan application documentation such as income verification, credit reports, bank statements, and tax returns.
- Ensure all required documents are complete, accurate, and comply with company policies and industry regulations.
- Submit loan files to underwriters and follow up to resolve conditions promptly.

2. Communication
- Serve as the primary liaison between loan officers, borrowers, underwriters, and other third parties.
- Maintain clear and timely communication to keep all stakeholders informed of loan progress.
- Address borrower inquiries and provide updates on the status of loan applications.

3. Compliance & Accuracy
- Ensure compliance with all applicable lending regulations, policies, and procedures.
- Audit loan files for completeness and accuracy prior to final submission.

4. Coordination & Follow-Up
- Track loan milestones from application to closing, ensuring deadlines are met.
- Order and follow up on third-party services such as appraisals, title searches, and verifications.
- Troubleshoot issues that may arise during the loan process and find effective solutions.

System Management
- Utilize loan processing software (e.g., Encompass, Calyx Point, or other systems) for data entry and file management.
- Maintain accurate and up-to-date records in the system of all loan documentation and communications.