Leasing Assistant

Job Type: Full Time
Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific time
Salary: $1,000 per month

Work Experience: 2-3 years experience in a leasing or property management role
Please submit your application on the provided link:
https://forms.clickup.com/9011062867/f/8chku2k-33991/7XGPN39RWZ6CFNNSMD


Job Overview: 
We are seeking a detail-oriented and organized Leasing Assistant to support our leasing and property management operations. The Leasing Assistant will play a critical role in facilitating the leasing process from start to finish, ensuring compliance with housing regulations, and maintaining effective communication with tenants and Section 8 case managers. This role requires a proactive approach, excellent time management skills, and a commitment to delivering high-quality customer service.


Key Responsibilities:
-Leasing Process Management: Complete HACLA/Section 8 Request for Tenancy Approval (RFTA) packets, meticulously follow up with case managers on inspection dates, rental offers, and Housing Assistance Payment (HAP) contracts until completion.
-Tenant Communication: Serve as the primary contact for tenants, updating them on the status of their leasing process and responding to inquiries promptly.
-Calendar Management: Manage the calendar for Section 8 inspections, tenant move-ins, and other significant events, ensuring smooth operations and timely actions.
-Application Processing: Utilize Appfolio for processing applications, conducting employment and tenancy verifications, and ensuring a seamless review process.
-Lease Preparation: Prepare leases, facilitate the review and approval process, and use Docusign for electronic signatures, ensuring all documents are executed efficiently.
-Move-in Assistance: Support the move-in process in Appfolio, ensuring tenants have a smooth transition to their new home.
Application Tracking: Maintain daily updates to leasing agents' application logs via Google Sheets, providing transparent tracking of application statuses.
-Move-out Management: Ensure all move-outs are accompanied by a signed 30-day notice and proactively manage the signing process.
-Communication Coordination: Screen calls, forward calls/voicemails to appropriate team members, including leasing agents and the internal team, ensuring efficient communication flow.
-Low-Income Housing Paperwork: Assist with the preparation and management of low-income housing paperwork, ensuring accuracy and compliance with regulations.
-Filing and Record Keeping: Maintain organized files and records relevant to the leasing process, ensuring easy access and compliance.


Qualifications:
-Experience with Section 8 and low-income housing programs strongly preferred.
-Proficiency in Appfolio property management software and Google Sheets.
-Strong organizational skills and the ability to manage multiple tasks simultaneously.
-Excellent communication skills, both written and verbal.
-Detail-oriented with a strong focus on accuracy and compliance.
-Experience in a leasing or property management role is desirable.
-Familiarity with Docusign or similar electronic signature platforms.
-Ready to be on video chat during work hours for communication and supervision purposes.