Join Our Team: Homebased Customer Service Reps for US Client – Full-Time Opportunity!

Join our dynamic e-commerce team and play a key role in customer engagement and sales growth. We are looking for dedicated professionals who excel in customer service, sales, and retention strategies while providing an outstanding customer experience.

Responsibilities:
-Engage with customers via phone, live chat, email, and social media comments
-Provide personalized product recommendations and upsell to increase conversions
-Recover abandoned carts and follow up with potential buyers
-Assist customers with inquiries, subscriptions, cancellations, and returns
-Track interactions and meet sales and engagement KPIs using CRM tools

What We Offer:
-Permanent, full-time remote opportunity
-$3-4 USD/hr and commissions
-Health insurance, bonuses, and paid time off
-Work with one of Shopify’s fastest-growing e-commerce companies

Qualifications:
-1+ year of customer service experience (preferred)
-Experience with helpdesk platforms like Gorgias or Zendesk
-Strong communication and problem-solving skills
-E-commerce experience is a plus

Technical Requirements:
-Personally-owned PC or laptop (Intel i5 processor or equivalent)
-Minimum 15 Mbps upload and download internet speed

How to Apply
-Complete the application: Upgrade to see actual info/customersupport2025
-Use the application code when prompted: con-2.3

Only candidates who apply through the link will be considered. Apply today and become part of a high-performing e-commerce team!