Influencer Marketing Strategist with Customer service Skill

We are an influencer marketing SaaS platform looking for a full-time Influencer Marketing Strategist with Customer service skills

KEY RESPONSIBILITIES:
• Work with brands and influencers on our platform to leverage on their influencer marketing campaigns
• Maintain good customer service with our users and attend to their queries
• Provide technical support to the users of our platform on how to use our platform seamlessly
• Come up with influencer marketing strategies for their influencer marketing campaigns
• Maintain good relationship with the brands and influencers

WHO ARE YOU:
• Experience in managing influencer marketing campaigns
• Experience in customer service
• Experience in providing technical support to users
• Critical thinker and storyteller with excellent writing, communication, presentation development and delivery skills
• Excellent communication skills and the ability to translate findings into strategic actions
• You need to be driven to hit KPI's and be well versed to learn anything
• A team player who is organised and able to effectively prioritise your workload. Can solve problems without needing guidance!


***Please do not apply for the job unless you have a minimum 3 years relevant work experience supporting customer service and have the ability to thrive in a collaborative, high-performance team - always ready to hustle!

Compensation and Benefits:
- Work stability of having a full-time job with an Australian startup company
- Work Monday-Friday following Australian business hours
- Home-based job
- Bonus and salary increments will be provided based on good performance
Think you've got what it takes?
• If you are a team player and looking for an exciting career to grow with a reputable Australian company, please apply with your latest resume.