Healthcare Collection Agent

MUST APPLY USING THIS LINK


forms.gle/gH8N9pjfEGjmS65i7

MUST HAVE C2 ENGLISH NO ACCENT

9-5 EST

Job Summary:
We are seeking an experienced Remote Healthcare Collection Agent to join our team. The successful candidate will be responsible for managing and collecting outstanding medical bills, negotiating payment plans, and ensuring timely payments from patients. This role requires strong communication and negotiation skills, along with experience in healthcare collections.
Responsibilities:
Patient Communication: Contact patients via telephone to discuss and resolve outstanding medical bills.
Payment Negotiation: Develop and negotiate payment plans with patients to ensure timely payments.
Account Management: Update and maintain accurate records of patient accounts, including payment history and communication logs.
Insurance Coordination: Collaborate with insurance companies to resolve billing disputes and ensure proper claims processing.
Compliance: Adhere to HIPAA guidelines and other relevant regulations to maintain patient confidentiality and data security.
Requirements:
Experience: At least 2 years of experience in medical collections or a related field.
Skills: Excellent communication, negotiation, and customer service skills.
Knowledge: Strong understanding of medical billing processes, insurance claims, and healthcare regulations.
Software Proficiency: Familiarity with electronic medical records (EMRs) and billing software.
Work Environment: Ability to work independently in a remote setting with reliable internet access.