???? HR & Administrative Assistant Position

Evergreen Rehab and Wellness | Greater Vancouver, BC, Canada

About Us:
Evergreen Rehab and Wellness is an industry-leading healthcare provider with multiple clinics across Greater Vancouver. With a 4.9/5.0 satisfaction rating and over 70 practitioners, we offer comprehensive rehabilitation and wellness services including physiotherapy, chiropractic care, massage therapy, naturopathic medicine, and more. Our clinics are located in Coquitlam, Surrey, Langley, and Burnaby (Brentwood).

???? Position Overview:
We are seeking an exceptional HR & Administrative Assistant to join our growing team. This role combines HR expertise with administrative excellence in a healthcare setting, offering both remote work flexibility and competitive compensation.

???? Compensation & Benefits:
Full-time position (40 hours/week)
Competitive monthly salary
13th-month bonus after 12 months of successful employment
Remote work opportunity
Professional development and training
Be part of a fast-growing healthcare organization
???? Key Responsibilities:
HR Management
Recruitment Leadership

Design and publish compelling job advertisements
Manage applicant communications and conduct initial screenings
Coordinate interview schedules with HR Director/Clinic Owner
Maintain recruitment database and tracking systems
Onboarding Excellence

Execute a comprehensive onboarding process for new practitioners
Process essential documentation:
New Practitioner Forms
Business License Instructions
Orientation Materials
Payment Schedules
Practice Management System (Jane App) Setup:
Create and configure practitioner profiles
Implement charting templates
Manage biographical content and professional photos
Configure scheduling systems and room assignments
Insurance & Compliance

Register practitioners with ICBC portal
Manage private insurance company registrations
Schedule Management

Process time-off requests
Handle shift modifications
Coordinate room assignments
Maintain scheduling efficiency across all clinics
???? Administrative Excellence
ICBC Documentation

Submit and track Initial/Progress Reports
Handle Extension Reports
Ensure timely submission of all documentation
Billing Support

Provide backup support for billing operations
Process invoices and assist with billing documentation as needed
? Required Qualifications:
Proven experience in HR or administrative roles
Outstanding English communication skills (written and verbal)
Strong organizational and problem-solving skills
Proficiency in Microsoft Office Suite and Gmail
Experience with team collaboration tools (e.g., Microsoft Teams, Sintra AI)
Detail-oriented with excellent follow-through
Ability to work independently and manage multiple tasks efficiently
???? Preferred Qualifications:
Experience in the healthcare industry
Familiarity with Jane App or similar practice management systems
Knowledge of medical billing processes
Familiarity with ICBC and private insurance procedures
Multi-lingual capabilities (Korean, Chinese/Mandarin, French, or Farsi is a plus)
???? Work Environment:
Remote work opportunity
Structured training and onboarding program
Supportive team environment
Ongoing professional development
Direct supervision and mentorship from VA Manager
???? How to Apply:
Please submit the following:

Your updated CV/Resume
A brief cover letter highlighting your relevant experience and interest in the role
Your email address for prompt communication