HIRING - Virtual Assistant Trainer

Digsy, Inc is looking for an EXPERIENCED TRAINER to help support our Virtual Assistants and ensure success for our clients in our Graphics & Social Media Management department!

ABOUT DIGSY
Digsy, Inc is an online commercial real estate platform, based in the USA, that provides agents with products and remote services to help grow their businesses (www.getdigsy.com).

ABOUT THE ROLE
Role: Remote Services Training & Support: Graphics & SMM
Location: Philippines (Remote)
Hours: Full-Time, 9am to 5pm Pacific Standard Time (12am to 8am PHT)
Pay: $6 - $7/hr USD Depending on Experience
Projected Start Date: January 6, 2025


DAY-TO-DAY RESPONSIBILITIES:
- Work alongside our Remote Services Success Managers in creating processes and training our team of virtual assistants to ensure success for our clients
- Be an integral part of our Virtual Assistant Operations department to complete the following:
- Onboard new VAs
- Conduct and schedule all trainings with VAs
- Create standard operating procedures for VAs day-to-day tasks
- Perform re-training and coaching sessions if necessary
- Client meetings alongside Success Manager (when applicable)
- Administrative Tasks
- *Please note: Although this role requires expertise in Graphics and Social Media Management, the primary focus will be on conducting training sessions and handling administrative tasks to share your knowledge with virtual assistants


MINIMUM QUALIFICATIONS
- Graphics and social media management expertise
- Experience with training and supporting a team
- *Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva
- *Experience creating graphics for social media posts and scheduling social media campaigns
- Remote work experience
- Digital marketing experience (bonus)


WHAT WE'RE LOOKING FOR:
- Excellent command of the English language (written and spoken)
- Hyper-level of attention to detail and takes pride in their work
- Comfortable on video/web meetings with VAs and Clients
- Great time management and prioritization skills
- Able to use and learn new software and technology comfortably
- Loves working with a team and works well with various personalities
- Enjoys new projects, tasks, and workdays that look a little different every day
- Is wildly curious, enjoys the challenge of solving problems and streamlining processes (your mantra: work smarter, not harder)
- Long term focused & committed to growing with company


TECHNICAL REQUIREMENTS
- Reliable internet connection
- Back up power and internet
- Good webcam and good headset
- Presentable background for video calls with clients

Computer Requirements
For Windows:
- Intel i5 or above
- 8GB or above
- Windows 10 or above

For Mac:
- M1 chip or above
- 8GB or above
- macOS Ventura or Monterey
- At least 128GB storage

Internet Speed Minimum Requirements:
- Download - 20 mbps
- Upload - 10 mbps


BONUS POINTS
- Knowledge of the commercial real estate industry or startup experience
- Knowledge and experience with CRMs, Airtable, Notion, or G-Suite


WHAT WE OFFER
- Being part of a great tech startup with an amazing team and investors
- Flexible vacation and sick day PTO policy (subject to eligibility)
- 100% Remote
- Team off early on Fridays

TO APPLY, PLEASE VISIT THIS LINK AND FILL OUT AN APPLICATION >>>>>> digsy.co/graphics-trainer