HIPAA-Compliant Virtual Assistant for Audiology Clinic

Job Description:

We are seeking a dedicated and experienced Virtual Assistant to join our audiology clinic team. The ideal candidate will have a strong background in administrative tasks, excellent phone handling skills, and a thorough understanding of HIPAA compliance.

Responsibilities:


Manage patient calls and appointment scheduling. Please note we are located in Central Time zone in the US and our hours are 9am -5pm. Availability during this time is necessary.
Handle patient text inquiries and follow-up calls
Maintain and organize electronic health records
Ensure all patient information is handled securely and in compliance with HIPAA regulations
Assist with other administrative tasks as needed
Please note most of the duties for this position are phone based.

Qualifications:

Proven experience as a Virtual Assistant, preferably in a healthcare setting
Strong phone communication skills and clear English as our patients can not hear well.
Knowledge of HIPAA compliance and handling sensitive patient information
Excellent organizational and multitasking abilities
Proficient in using electronic health records and office software