General Virtual Assistant

We're a small, growing e-commerce business. We seek a proactive, detail-oriented, and reliable VA to join our team! This role is perfect for someone who thrives in a fast-paced environment. They must be excited about building a business from the ground up. You'll work closely with the owner to run daily operations. You'll improve efficiency and ensure great customer experiences.

Key Responsibilities:
Customer Service: Respond to customer inquiries via email, chat, and social media.
Order Management: Process and track orders, and handle returns and exchanges. Ensure timely delivery updates.
Inventory Monitoring: Keep tabs on inventory levels and coordinate restocking with suppliers.
Data Entry & Reporting: Maintain accurate records of sales, expenses, and other key metrics.
Basic Research: Research new products, trends, and potential suppliers.
Admin Tasks: Organize files, maintain calendars, and perform other administrative duties as needed.

Qualifications:
Proven experience as a VA or in a similar administrative role.
Strong written communication skills.
Tech-savvy, with experience using Shopify, Amazon Seller Central, and Google Workspace (or similar) is a plus.
Highly organized and able to manage multiple tasks efficiently.
A can-do attitude with a willingness to learn and adapt.

Time commitment: Average of 7-8 hours per day (Monday to Friday) with a flexible schedule.

To apply, please indicate "Submitted - General VA" in the subject header.

Thank you.