General Support Virtual Assitance

Schedule: EST or PST US Business Hours Required

Type: Full-time

About the Role

We are seeking a detail-oriented Virtual Assistant to provide comprehensive support for our growing business. The ideal candidate will work directly with the founders and video editing team, managing various administrative and community management tasks while working US business hours.

Key Responsibilities:


Email Management

Monitor and manage company email inbox
Sort, prioritize, and respond to emails according to established guidelines
Flag urgent matters for leadership attention
Maintain email organization and filing system


Content Moderation

Review and moderate user comments across various platforms
Apply community guidelines consistently
Identify and address inappropriate content
Report engagement metrics and trends


Competitor Analysis

Track competitor content and engagement
Monitor competitor strategies and campaigns
Compile regular competitor activity reports
Identify market trends and opportunities


Team Coordination

Work closely with founders and video editor
Assist in project coordination and follow-up
Maintain project timelines and deadlines
Facilitate team communication



Required Qualifications

Excellent written and verbal English communication skills
Minimum 2 years experience in virtual assistance or similar role
Strong attention to detail and organizational skills
Proficiency in Google Workspace (Gmail, Docs, Sheets)
Experience with content moderation and community management
Ability to work US business hours (EST/PST to be specified)
Reliable internet connection and quiet workspace
Independent problem-solver with strong initiative

Preferred Qualifications

Experience in social media management
Background in competitor analysis or market research
Knowledge of content creation and video production workflow
Experience working with remote teams
Familiarity with project management tools

Personal Qualities

High level of professionalism and discretion
Strong work ethic and self-motivation
Excellent time management skills
Ability to adapt to changing priorities
Proactive problem-solving approach

Updated resume/CV
Cover letter explaining your interest and qualification for the role
References from previous relevant positions
Preferred US working hours

Note on Working Hours
This position requires alignment with US business hours. Candidates must be willing and able to maintain a consistent schedule that overlaps with our US-based team's working hours. Please consider this requirement carefully before applying.