General Administrative Assistant (Sales Focus)

We are looking for a General Administrative Assistant with an emphasis in sales to work on various admin tasks for our US client with a cleaning business.

Duties of the Administrative Assistant include taking inbound sales calls, being confident with customers while upholding a consistent close rate, assisting in daily office needs and managing our company’s general administrative activities.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

About You:
- Excellent English Communication Skills
- Tech-Savvy
- Confident when selling
- Comfortable with software
- An eye for details
- Able to work with minimal supervision
- Must have the initiative to do tasks on their own
- Self-motivation – ability to take on new tasks and learn/problem-solve quickly

Requirements:
- Answer inbound calls and emails and make outbound calls as necessary
- Offer the products and services to the interested leads
- Handle customer inquiries on all communication platforms used by the business
- Assist in scheduling appointments/site visits
- Ability to write clear and concise emails to prevent confusion
- Be the first point of contact for customers
- Possess an empathetic yet confident demeanor over the phone
- Update client information, processing orders over the phone, etc
- Ability to work alongside different departments
- Willingness to be assigned to other administrative tasks
- Manage leads as they come in
- Assist in recruiting US staff, manage the Indeed job listing, review applicants, and help the client in onboarding the new employee
- Maintain and manage records and other business and/or client information
- Manage the social media pages of the business

Benefits:
- Salary: ($5-6 per hour)

Technical Requirements:
- Dedicated workstation at home
- 30 MBPS minimum Internet connection
- Backup device and Internet in times of power outages