General Admin (Recruitment) VA - Remote AU Role

The Position

We’re looking for a rockstar General Admin & Recruitment VA to support a fast-growing boutique staffing agency in Australia. You’re VERY proactive and detail-orientated, skilled at assisting with recruitment and temp staffing processes, can confidently manage admin and operations, client and candidate communication, light invoicing, and basic social media. If you love structure, admin, and working with people, this role is for you!

About the Company

This boutique staffing agency provides premium short-term dental staffing solutions to clinics across Australia, trusted by over 100 practices for their high standards and quality team. Led by a founder with over 30 years of industry experience, the company is deeply committed to professionalism, clinical excellence, and strong client relationships.

About the Role

This full-time, remote role focuses on admin, recruitment support, and client coordination. You’ll assist with onboarding candidates, job ads, shift management, client communication, invoicing, and light social media tasks. If you're organised, efficient, and a confident communicator, then apply now!

The Details

Job Location: Remote, work from home.
Company Location: Australia
Job Type: Full-time 40 hours per week.
Hours (in Philippine Time): 6:00 am - 2:30pm (summer) / 7:00 am - 3:30 pm (winter).

MAIN RESPONSIBILITIES

Client & Candidate Communication

Respond to enquiries via phone, email, SMS, webform, or Messenger.
Follow up with clients and staff after shifts for feedback and performance check-ins.
Liaise with clients to confirm upcoming shifts, discuss staff performance, and address any issues with management.
Send review links and follow-up emails to build trust and engagement.

General Admin & Recruitment Support

Support end-to-end recruitment workflows including job ad posting, candidate reviews, interview appointments, and onboarding.
Maintain accurate client and candidate records using recruitment and workforce management systems like Manatal and Deputy.
Create and manage quotes, contracts, offer letters, and internal templates.
Communicate with clients and candidates regarding shifts, onboarding progress, and feedback.
Improve and document internal processes and admin systems to support and keep daily operations running smoothly.

Marketing & Social Media Support

Create and schedule basic Facebook content on a monthly basis.
Monitor Facebook groups daily for potential leads and respond accordingly.
React and engage with activity on the business Facebook page.

Email newsletters and database updates using Manatal.

Invoicing & Timesheet Support

Check Xero weekly and follow up on outstanding invoices.
Export timesheets from Deputy and process approvals in Xero.
Prepare and edit draft invoices, including overtime and correct descriptions.

Software skills

You are proficient in the following:
Microsoft Office and Teams,
Zoom, Slack, Asana, Canva

Facebook (groups, pages, and content posting)

Ideal, but not essential:
Manatal (CRM/ATS)
Deputy (scheduling & timesheets)
Xero (invoicing and payroll support)
Seek (job ads)


We want to hear from you if you…

Have 3-4 years of experience as a General Admin VA with recruitment and staffing support, working with US, Australian, and/or European clients.
Can confidently handle all of the main responsibilities of the role.
Are highly proficient in document creation using Word and/or Canva.
Have experience in medical recruitment, (though not essential).
Have basic social media management and email marketing experience.
Have excellent English communication skills (both written and verbal).
Have High attention to detail with excellent organisational skills.
Can confidently manage multiple systems and learn new software.

You must also be someone that…

Is incredibly organised, detail-oriented, and proactive.
Seeks to create better systems and solutions to improve operational efficiency.
Can work independently, manage time effectively, and show initiative.
Is a fast thinker, self-motivated, and knows when to seek help or find solutions.

This role is NOT for you if you…

Lack recruitment or staffing experience.
Don’t have a remote workspace or structure for full-time work.
Are seeking short-term employment or have another job.
Do not prioritise client satisfaction or have poor attention to detail.