Start ASAP! Full-time & Remote PayPal Disputes Agent at $4/hour

We’re on the lookout for a PayPal Disputes Agent to join our expanding team and drive our company’s growth!

Day in the Life of a PayPal Disputes Agent at GT Ecom
-Respond to inquiries and cases via the PayPal platform promptly and professionally.
-Handle and resolve chargebacks efficiently, ensuring a fair resolution for the company and customers.
-Communicate with customers via email to address and prevent disputes or resolve ongoing cases.
-Analyze trends in disputes to provide insights and recommendations for reducing future cases.
-Maintain accurate records of cases and resolutions for reporting and compliance purposes.


Success Milestones for this role
- Productivity on Number of Cases Handled Per Hour: Achieve a productivity rate of 10 cases per hour while maintaining accuracy and attention to detail.
- Achieve and Maintain High Win Rate: Consistently achieve and maintain a 70%-win rate in resolving disputes, demonstrating your growing expertise in managing complex cases.

We would love to hear from you if…
-You have at least 1 year of experience in a similar role
-You maintain a minimum of an 70%-win rate in dispute resolutions
-You are proficient in PayPal disputes resolution
-You have experience in Shopify relating to disputes and chargebacks
-You have strong analytical skills to evaluate situations and provide insights effectively.
-You have excellent decision-making ability that balances company objectives with customer satisfaction.

This is a full-time remote role with flexible hours. If you're interested, please apply directly to our careers page here: https://hiring.gtecombv.com/jobs/4829376-paypal-disputes-agent