Customer Service (Dropshipping)

Hours: 48 hours per week
Schedule: Monday - Saturday
Salary: $750/mo

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We are looking for an experienced and hardworking customer service representative to join our team! You will be working in Shopify and Re:Amaze to answer emails of customers from multiple different European dropshipping stores.

Requirements:
- At least 1 year of experience in dropshipping customer service
- Ability to handle 25-35 emails per hour
- C1+ level English with excellent written communication skills
- Friendly and professional tone when replying to emails
- Experience with Shopify & customer service software (Re:amaze preferred)

To apply, please answer the following questions and don't forget to put "CSR Rockstar" in your subject title:
1. What is your experience with dropshipping customer service? What were your responsibilities?
2. Which customer service software(s) have you used?
3. How many emails can you respond to in an hour?
4. Did you ever have contact with Chinese suppliers? If so, what exactly did you need to do?
5. Can you work on Saturdays?
6. Please attach your resume detailing your previous work experience.

We look forward to reviewing your application.