Female General VA for Health and Wellness Company

About the Role:

We are seeking a compassionate, organized, and efficient Virtual Assistant to provide comprehensive administrative and customer care support. The ideal candidate will be adept at multitasking, comfortable working independently and within a virtual team, and possess a strong commitment to providing exceptional service. This role is essential in supporting our mission-driven business focused on healing, medicine, breast cancer, and gender affirmation, and ensuring a positive experience for our clients and community.

Responsibilities:

Provide administrative support, including managing calendars, scheduling appointments, and coordinating meetings using Calendly and Zoom.
Manage email communications, responding to inquiries promptly and professionally.
Assist with customer care, providing information about our programs and offerings with an upbeat, professional, and appreciative tone.
Utilize Google Suite (Docs, Sheets, Slides, etc.) for various tasks, including document creation, data management, and presentations.
Contribute to projects and tasks within Kajabi, including content management and member support.
Facilitate team communication and collaboration using Slack.
Create visually appealing graphics and marketing materials using Canva.
Maintain accurate records and databases.
Assist with other administrative and customer care tasks as needed.

Requirements / Qualifications:

Proven experience as a Virtual Assistant or in a similar administrative/customer service role.
Fluency in English with excellent written and verbal communication skills.
Comfort and proficiency with the following programs: Google Suite, Kajabi, Calendly, Slack, Canva, and Zoom.
Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
Ability to work independently, proactive, and take initiative.
Excellent interpersonal skills and the ability to work effectively within a virtual team.
Kind, sensitive, empathetic, open-minded, and progressive personality.
Efficient and solutions-oriented approach to tasks.
Experience in the fields of healing, medicine, breast cancer, or gender affirmation is a plus.


Benefits:
- Reminders -

Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate.
A Loom video is required as clients may request it during the selection process.
Be sure to complete the skill set section thoroughly—this is crucial for our internal system automation and ensures your application is processed efficiently.