Please read this in full before applying or you may miss important information to properly apply for this position.
Our client is a US-based junk removal company looking for a full time, home-based customer support agent to work with their customer support & sales department, as well as light dispatching. We are seeking an agent with virtually no accent when speaking English. If you have a heavy accent when speaking English, please do not apply.
Your daily responsibilities would include:
Receiving inbound sales calls, customer requests and/or complaints
Making outbound calls to customers and techs.
Respond to customer questions via phone call, email, live chat, Facebook messenger, or SMS.
Provide quotes to potential customers.
Book new jobs, reschedule and/or update service jobs in company CRM.
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
Communicate clearly and effectively with teaUpgrade to see actual infombers through a slack channel.
We are invested in our agent’s success. You will go far if you are:
A fast learner
An excellent communicator
Calm and collected under pressure
Can help us optimize our current processes and procedures
Are a self- starter and independent problem solver
Looking for experience using the following software applications:
Slack
Google Suite
Canva
This is a full time position. You need to have excellent English skills. You will also need to have minimal to no accent when speaking English. If you have a heavy accent when speaking English, please do not apply.
Work hours are 5 days a week / 10 hours per day (schedule to be confirmed after your interview) in Pacific Standard Time. Availability on the weekends is a must. You must be available and read to work matching this time zone daily.
$4/hr to start, with the ability to earn more + earn excellent bonuses.
How to Apply:
Send an email to Upgrade to see actual info with the subject line: “I want to be an expert assistant for heritage hauling” word for word. No quotation marks included.
Please include a link to your Onlinejobs.ph profile within the email when you apply, then complete the Google form that you receive in an email response from us.
Note: Very important, after you send the email to apply, you will receive a response froUpgrade to see actual info with a link to a Google form. Please complete all of the questions on the Google Form to be considered for this position.
Forms that are not completed or only partially completed will not be considered. In the form you will be asked your color. Answer green to prove that you are paying attention to detail.
We look forward to working with you!
Wage Salary: $4/hr to start
Required ID Proof greater than: 70
Email: Upgrade to see actual info
Contact Person: Jess Espinoza
