Experienced Virtual Assistant (Part-Time) – E-commerce, Agency & Newsletter Support

Virtual Assistant (Part-Time) – E-commerce, Agency & Newsletter Support
???? Remote | 10 hours per week | $120/month ( starting point, as workload increases happy to re-look at this).

About the Role
Your day-to-day will vary based on key priorities and sales volume. You'll be working across three core businesses:
? E-commerce store – Handling customer orders & support
? Digital marketing agency – Managing tasks, reports & scheduling
? Newsletter & content – Repurposing content & sponsorship outreach

This is a great opportunity for a highly organized and proactive VA who can multitask and keep things running smoothly. Importantly, helping me free up my time.

Responsibilities
???? Email / Slack Management – Sorting emails and Slack messages, flagging urgent ones.
???? Basic Bookkeeping – Tracking expenses, categorizing transactions in Xero.
???? Appointment Scheduling – Managing my calendar, setting client calls.
???? Task Management – Assigning tasks in Asana, keeping contractors on track.
???? Ad Creative Coordination – Managing assets, resizing images, simple edits.
?? Content Repurposing – Turning newsletter content into LinkedIn/Twitter/IG carousels.
???? Social Media – Scheduling approved content on Instagram.
???? Customer Support – Handling inquiries, order tracking, refunds, and complaints.
???? Order Processing – Placing orders, checking fulfillment.
???? Sponsorship Outreach – Finding sponsors, managing ad slots.

What You Need to Succeed
? Prior experience as a VA, admin, or support role.
? Strong organizational skills and attention to detail.
? Experience with Shopify, Xero, Asana, and social media tools.
? Excellent written and spoken English.
? Reliable internet connection and ability to work independently.