Executive Virtual assistant

We are Nationwide Home Service, a growing business in the home warranty sector, looking for a reliable and proactive Executive Virtual Assistant. You will be responsible for managing daily operations, including calling clients to inquire about work orders, scheduling jobs with technicians, managing emails and spreadsheets, and ensuring smooth communication between technicians and clients. We require someone who is detail-oriented, has excellent communication skills, and is able to manage multiple tasks effectively. Training will be provided.

Key Responsibilities:
- Make frequent calls to home warranty companies to check work order statuses.
- Schedule and coordinate service jobs with technicians.
- Manage spreadsheets to track work orders, job details, and technician availability.
- Communicate with technicians and clients via email and messaging apps.
- Obtain live authorization for repairs from home warranty companies.

Must-Haves:
- Quick Learner and Self-Starter: Must be able to pick up new processes quickly and work independently with minimal supervision, especially while I am away
- Availability to Start as soon as possible: You must be ready to begin work immediately.
- Strong English Proficiency: Fluent in both written and spoken English for clear communication with clients and technicians.
- Excellent Organizational Skills: Ability to handle multiple tasks simultaneously, pay attention to details, and manage schedules effectively.
- Proactive and Quick Learner: Able to take initiative, solve problems, and adapt quickly to new processes.
-Availability During U.S. Central Time Hours: 8am to 5pm (CST).

Preferred Skills:
- Experience in customer service, scheduling, or admin support roles.
- Strong computer literacy, particularly in Google Sheets, Excel, and communication platforms (e.g., WhatsApp, Slack).
- Experience handling calls or working in a similar home warranty or service industry role.

Additional Details:
While this is a full-time position, there will be periods of downtime where active tasks are minimal. However, we offer a fixed salary to provide job security and stability. During these times, you are encouraged to stay available for any tasks or communication that may arise.

If you meet the qualifications and are ready to start, please apply! We are looking for someone who can become a valuable part of our team.