Executive Assistant / Operations Coordinator

Job Role: Executive Assistant / Operations Coordinator
Location: Remote (Sydney Timezone)
Working Hours: Monday to Friday, 11:00 AM - 7:00 PM (Sydney Time)

About FitTech Studios
FitTech Studios is dedicated to empowering fitness professionals through innovative marketing and operational solutions. As a part of our team, you’ll play a crucial role in ensuring our business runs smoothly and efficiently.
Role Overview

We’re seeking a highly organized, proactive, and resourceful Executive Assistant / Operations Coordinator to support our leadership team and streamline operations across various departments. This is a pivotal role that combines administrative, operational, and data management responsibilities to help the business achieve its goals. The ideal candidate will have exceptional communication skills, adaptability, and a strong ability to prioritize tasks effectively.

Key Responsibilities
Administrative Support
Inbox Management: Organize and handle emails, respond to simple inquiries, and forward complex matters to the appropriate team members.
Standard Operating Procedures (SOPs): Draft, update, and maintain operational processes and documentation.

Operations Coordination
Team Communication: Regularly connect with trainers, media buyers, and other team members to ensure alignment on tasks and goals.
Authority & Respect: Maintain a professional yet approachable demeanor when coordinating with internal and external stakeholders.
KPI & Data Tracking: Track key metrics for trainers, ads, and social media using tools like Google Sheets, ClickUp, and Hublytics.
Maintain a master document for business performance.

Sales & Lead Management
Daily Sales Reporting: Oversee sales data using platforms like Go High Level and Hublytics, ensuring accurate tracking and reporting.
Lead & Data Management: Organize and manage client data to maintain a clean and actionable database.
Client Support & Feedback: Address issues, track client feedback, and coordinate with team members to ensure resolution.

Additional Tasks
Support & Follow-Up: Provide follow-up assistance across departments using ClickUp.
Sales Calls (Optional): Handle inbound or outbound sales calls if required, with training provided.

Skills & Qualifications
Education: University-level proficiency in English (written and verbal communication).

Experience: Prior experience as an Executive Assistant, Operations Manager, or a similar role.

Technical Proficiency:
Familiarity with ClickUp, Go High Level, and Hublytics (training provided if needed).
Strong command of Google Sheets for KPI and data tracking.

Core Skills:
Ability to multitask and adapt to shifting priorities.
High attention to detail with strong organizational skills.
Effective communication and interpersonal abilities.
Confidence to interact with team members and stakeholders with professionalism and authority.

What We Offer
Training Provided: Comprehensive onboarding and training to ensure success in your role.
Competitive Pay: Based on experience and qualifications.
Growth Opportunities: Be part of a growing company with room for professional development.

How to Apply
If you’re a detail-oriented professional looking to contribute to a dynamic team, we’d love to hear from you. Apply with your resume and a brief cover letter detailing your experience and why you’re the perfect fit for this role.