Executive Assistant

The Executive Assistant oversees systems for client service and care, consistently seeking new, innovative, and efficient business processes that save time and money. This organizational leader increases the ability of the company to support our agents, process transactions, and create new business opportunities.

This individual relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as an expert on efficiency and process. They exhibit a drive to use current and new systems as strategic tools for creating an advantage for our agents and clients.

The Executive Assistant is deeply committed to supporting the growth of the team and understands that serving both our clients and agents to the best of our abilities is the key to achieving greater levels of success. This individual is also committed to growing his/her own skills and developing into a leader. As the success of the business grows, this individual may be responsible for hiring, training, and leading additional department members to ensure all administrative tasks continue to be completed to high standards with maximum efficiency.

Responsibilities

These are the standards a well-above-average performer will maintain or exceed:

Improves and oversees systems including commission calculations, marketing, transaction management, reporting and tracking, communication, financial management, and customer service
Supports the President by managing calendars, scheduling appointments, preparing agendas, creating social media posts, etc.
Assists as needed in documenting new systems for tracking and expansion systems planning.
Is responsible for all financial systems assuring the collection of commissions, reviewing the budget and generating financial reports as needed.
Facilitates the listing process including scheduling of photography, inputting to MLS and creating necessary marketing materials.
Oversees the transaction coordination process ensuring timely closing of all contracts.
Maintains and updates an operations manual, teaUpgrade to see actual infomber contracts, and all policies and procedures that document systems and standards.
Coordinates the purchase, installation, and maintenance of all office equipment.