Executive Assistant

We are seeking a proactive and highly organized Executive Assistant to ensure seamless client onboarding, effective communication, and efficient project execution. This dynamic role bridges the gap between clients and internal teams, ensuring quality, timely delivery, and enhanced client satisfaction. The ideal candidate has a proven track record in executive support, project management, and client relationships, with a knack for identifying growth opportunities and fostering long-term relationships.

Key Responsibilities
Client Success Management
Client Onboarding: Facilitate smooth project kickoffs by guiding clients through the onboarding process.
Client Communication: Serve as the main point of contact, addressing client concerns, providing updates, and maintaining strong relationships.
Project & Team Management
Project Monitoring: Track project progress to ensure timely completion and adherence to quality standards.
Reports Creation: Prepare and present weekly and monthly performance and progress reports.
Project Management: Manage end-to-end project workflows, ensuring smooth execution and delivery.
Web Scraping Team Lead: Supervise web scraping activities to support business objectives.
Administrative Support
Calendar Management: Oversee scheduling, manage appointments, and coordinate email communications.
Sales Support: Assist the closer during sales calls by taking detailed notes, identifying key factors, and ensuring smooth follow-ups.
Lead Monitoring: Track and monitor sales leads, follow up as needed, and support the sales pipeline.

Qualifications
Proven experience as an Executive Assistant, Client Success Manager, or similar role.
Strong organizational and multitasking abilities, with a keen eye for detail.
Excellent communication and interpersonal skills to foster positive client relationships.
Proficiency with project management tools and best practices.
Experience in digital marketing or familiarity with digital tools is a strong advantage.
Ability to work independently, prioritize tasks effectively, and meet tight deadlines.