Exciting Opportunity in IT Support!

Exciting Opportunity in IT Support!

Join a large IT services company, playing a key role in providing L1 IT support for voice and chat channels.

What You'll Do:
- Provide IT support through voice and chat channels.
- Troubleshoot and resolve issues related to Helpdesk/Troubleshooting, Active Directory (AD), and Domain Name Systems (DNS).
- Manage Windows Servers and utilize ConnectWise or other ticketing systems.
- Handle user creation/termination and application installations.
- Set up printers and resolve internet down issues.
- Configure and troubleshoot Office 365 and Office suite applications.

Who You'll Work With:
Be an integral part of a dynamic IT support team, focusing on providing efficient and effective support services to clients.

Who We're Looking For:
- Highly Organized: Exceptional organizational skills for handling diverse tasks.
- Detail-Oriented: Focus on accuracy, especially with IT support and troubleshooting.
- Experience: Minimum 2 years of experience in IT support, including knowledge of Helpdesk/Troubleshooting, Active Directory (AD), Domain Name Systems (DNS), Windows Servers, ConnectWise or other ticketing systems, user creation/termination, application installation, printer setups, internet down issues, Office 365 setup, and Office suite troubleshooting.
- Communication Skills: Must have good communication skills.

Why Join Us?
- Impact: Play a central role in maintaining our IT services' operational excellence.
- Culture: Join a team that values precision and teamwork.
- Benefits:
- Enjoy preset salary growth and weekly salary payments.
- 100% work from home flexibility.

Work Details:
- Schedule: Mon - Fri 9:00 AM - 5:00 PM EST
- Employment Type: Full-time

How to Apply:
Click https://zurl.to/wFmZ?source=CareerSite to start your application. Come and make a difference in IT support!

We are an equal opportunity employer and value diversity at our company.